Viavoo Alternatives and Competitors

Augment CXM automatically breaks conversations down into the customer's intents, the products they are talking about, and the outcomes of those conversations giving you insight into every detail. They will take your data and your pain points together and push them through a proprietary semantic deep learning engine to build a custom artificial intelligence just for your organization.

Cognigy insights empowers to spot what is not working up to the mark & improve the bot performance to achieve better NLU accuracy. It has powerful features like KPI Dashboard, Step Explorer, Conversational Analytics, NLU Performance and much more.

Start the conversation and turn online shopping into conversational commerce. Increase customer satisfaction by up 80% and delight shoppers at any stage of their journey with our conversational AI. Ready-to-use or fully customized – our onboarding and customer success team will get you there.

They are proud to introduce Social Hub.AI, the revolutionary new platform that uses cutting-edge technology to help brands harness the power of Omni-channel operations. Built with Cloud-Native, AI-Agents, and Web3, it provides customers with a worry-free solution to power their consumer activities. Social Hub.AI is an integrated CRM, CDP, and MA platform designed to help brands build powerful and effective Omni-channel operations. With its innovative technologies, it revolutionizes the way brands interact with customers, allowing them to gain valuable insights about customer behavior and create highly tailored campaigns. They make it easy to access the data they need to target customers smarter and increase their ROI. Not only does Social Hub.AI use technology to revolutionize its operations, but it also protects sensitive data and consumer privacy. They are committed to protecting all user data, allowing brands to trust their platform and build strong consumer relationships. With Social Hub.AI, it's never been easier to create powerful, data-driven operations in an intuitive way. Enhance and streamline their customer loyalty and to create campaigns that have a meaningful impact in the shortest time. Build their operations using the top-of-the-line technology provided by Social Hub.AI and start experiencing a more efficient way of interacting with their customers.

Adobe Analytics offer deeper insights into relevant data, helping organisers mix, match and analyse information within their customer journey, backed by predictive intelligence and versatile reporting. The platform comes loaded with a plethora of award-winning tools that can be depended upon to convert vast streams of web data into understandable insights that everyone can work with. Further, true 360-degree customer views help with real-time insights from multiple working channels. Powerful attribution metrics are depended upon to dive deep into streamlined conversations and facilitate seamless decision making. Also, AI-powered predictive analytics offered by the software brings out hidden answers and opportunities under everyone’s notice with a single click of a button. Real-time integration with Adobe Sensei facilitates seamless decision making at unprecedented speed. The exclusive feature list of Adobe Analytics is quite interesting to indulge in and comprises a variety of metrics like flow analyser, tag managers, custom variables, anomaly detectors, remarketing triggers and unique processing rules to begin with.

Cx Moments AI tags tickets better and faster than your agents, no matter how complex and granular your categorization needs to be. Reduce friction. Scale your support at peak times. Detect self-service opportunities. Track customer feedback. Detect problems with new products. Check that old issues are resolved. Detect issues with new promotions. Alert in real-time on faulty processes generating extra costs. In one click, see what contact drivers are trending up and need special attention. Discover what areas your agents struggle the most with, and may need training on.

If the customer is looking for an accurate, fast way to compile comprehensive analyses and user personas? With AI Consulting tools, optimizing workflow has never been easier. This AI-driven platform is designed to save hours of time and money for professionals without compromising accuracy or quality. From intuitive cutting-edge features to a user friendly interface – this tool offers more than ever before. Streamline workday with an easy set up process and wide range of integrations that help visualize the huge amounts of data involved in digital marketing. It’s never been simpler to gather insights – Get quick access to everything from customer profiles to competitive features like no other service can provide. Our AI Consulting tools will give lightning fast analysis generation times and more accurate predictions than any other tool out there. Make the most of time by relying on our tried and tested platform. Invest in yourself today and enjoy massive cost savings with our convenient subscription plan.

CanisHub is a personalization and efficient marketing automation tool that assists in increasing online sales by an average of 15%. This is carried out by personalizing the customer’s journey via email, web, push notifications and SMS. Users can easily analyze their customer’s behavior on CanisHub. One can even tailor consumer behavior at every stage of the buyer’s lifecycle, using a single dashboard. Powered by Machine Learning along with an easy-to-use interface, this software runs on specific algorithms that result in smooth interaction between users and customers. One can choose to install this software to start delivering offers and messages based on customer activities. The software widely helps in gaining better e-commerce insights, and also in preparing dynamic segmentation by Cohort, RFM, Purchase Probability, Interest and the likes in real-time. So, whether the user is a retailer, product manager or merchandiser, this software serves an ideal business platform and provides a proper vision to reality to all users. CanisHub even delivers dynamic and personalized 1:1 push notifications, which improves customer engagement and boosts sales.

A sophisticated data strategy only matters if the data that informs it is accessible. How exactly you see your data – its trends and patterns – determines how useful it can be. Empower your organization to make sound strategic decisions by employing real-time, customized, and self-service dashboards that bring that data to life. You don’t need to rely on gut feelings or, worse, wallow in ambiguity. Exceptional visualization and reporting allow your entire enterprise to organize around the same information and grow.

Amplitude Analytics is a behaviour tracking platform that helps businesses to monitor their customers and other visitors’ behaviour and showcase them through a graph. The behavioural graph is the highest performing and intelligent database for digital behaviour that is built for speed, scale and complexity of modern digital products and teams. It gives insights into each customers’ behaviour about every product, to understand the optimal path towards business growth. The platform helps to navigate and read complex data to get an instantaneous answer, whether it is related to users’ strategies or predicting future outcomes. With its machine learning capability, Amplitude Analysis reads through the complicated data and finds patterns in them, makes predictions and intelligently adapts each experience based on their behaviour. The analytics provided by the platform helps to create better applications that run a faster and smarter business. These analytics also help to make better decisions enabling the entire system to get smart enough and grow in a seamless way.

Productlift is an analytics platform that captures user engagement data, transforms it into buying intent signals, and delivers actionable insights to sales teams of SaaS organizations. Helps to convert product into a sales tool to enrich sales funnel with Product Qualified Leads (PQL). PQLs used by companies such as Hubspot and Slack have shown to more than double the conversion rate of an MQL.

Quantum Metric automatically quantifies opportunities in your digital applications, helping you prioritize with more speed and confidence. New report from Harvard Business Review Analytics Services explores how Continuous Product Design optimizes experiences and enables transformation.With real-time insight into customer signals that help us test, learn, and iterate faster.

Heap offers a smarter way to build digital products. With comprehensive data collection and structured processes, Heap helps Product Managers understand their users, make data-driven decisions, and craft delightful digital experiences. Retroactive and codeless user analytics provide greater access to data and more granularity. Your team can always gather insights, generate hypotheses, and evaluate impact without waiting for developer resources. Decouple analytics from code with the flexibility of Virtual Events. Retroactively name, modify, merge, or create new Virtual Events for each user interaction without writing new tracking code or changing the underlying data. With Autocapture and Virtual Events, Heap delivers the most complete customer dataset. Never worry about what an event is, if it’s outdated, or what the context behind it is. Give everyone at your company instant access to behavioral insights. Enable your organization to make better decisions based on more complete customer data.

WebSTAT makes Web analytics easy and cost-effective. Our hosted analytics software tracks and stores web statistics for businesses and non-profit organizations of all sizes. You don't need thousands of dollars to get a good web traffic analysis package. Access to over 40 reports, including executive summaries, traffic patterns, visited pages, search engines, campaign tracking, and visitor details

LogRocket is a product analytics software that assists companies to improve their performance and offer a supreme product experience. It provides fixes to issues and drives engagements accordingly. The software understands real-time bugs and provides solutions for bettering customer support. Besides, it provides services that help developers to reproduce pixel-perfect replay for every session. Further, with LogRocket software professionals can resolve support tickets at a reduced time. It integrates the support workflow of the developers and helps them identify issues virtually. It also helps developers by monitoring and alerting issues beforehand, preventing regression. Every issue that a developer client faces gets equal importance. Further, it categorises the issues according to their priority. LogRocket’s functions are free of framework or language. Moreover, the software also integrates with a company's tools that they are already using to smoothen the process of fixing issues.

SiteWit is an automated big data-driven approach for the website, and paid search optimization for the major web and marketing platforms. Pick a monthly budget that works for your business. The charge a small monthly fee so more of your budget goes towards results. No need for Google Ads account or other services. The campaigns adjust multiple times a day to make sure you're not overspending on bad traffic, or underspending on good opportunities. Marketing without results is like a car without the steering wheel. The help you see results so you know if your marketing is working for you.

Pendo is a solution that helps product teams deliver the best products or services to their customers even as their needs keep changing. It gives comprehensive product analytics that helps users come up with data-driven decisions. It works in a way so that users can understand which features are adopted and ignored. The tool tracks all usage without any coding, tagging or instrumentation. Users can analyze how their customers move through workflows and then take action to improve their user experience. Through hyper-targeted surveys and polls, one could see how users think and feel about their products. It allows users to design and deploy rich in-app campaigns without any developer resources. Users can contact their customers through tailor messaging to ensure they are using all the features that are beneficial to them. It helps users get a clear signal about where they need to optimize their product including user experience for each segment. The platform allows users to coordinate around a central planning roadmap thus eliminating miscommunication and planning more productively.

PostHog is a versatile open-source platform for engineers crafting products and apps. Integrating tools like product analytics, feature flags, user surveys, and session replay empowers teams to glean deep insights into user behavior and act on them. Engineers utilize analytics, session replays, and surveys to debug issues swiftly and unearth new prospects. Feature flags, A/B experiments, and feature management facilitate seamless changes. As an all-in-one solution, PostHog empowers engineers to refine products, boost user engagement, and make informed decisions for optimal performance and growth. It's open-source essence and holistic approach establish PostHog as an indispensable resource for engineering teams striving to thrive in the competitive digital realm.

Consisting of four AI-enabled applications, Veritone Essentials allows you to get the most value out of your visual and audio media. These applications, powered by aiWARE, allow you to instantly search, analyze, and share information like never before. With Essentials, you can easily search a broadcast in near real-time, set up alerts for content and topics, automate air-checks, and track and verify ads, sponsorships, endorsements, and more.

Adtelligence Customer Intelligence is a customer intelligence platform that enables companies to personalise their entire digital sales performance. It helps businesses to collect transactional and customers’ behavioural data and transform it into personalised experiences that can generate more sales. Through Adtelligence Customer Intelligence, companies can use existing customer data to generate insights about their customers’ behaviour. They can also create an intelligent website that can identify visitors’ needs and respond to them with the best possible content. The platform helps users to automate their various processes. Through these processes, they can even address their customers with the right type of offers at the right time. Companies can reduce the burden of time-consuming and repetitive tasks as well as increase their capacity to achieve goals. Adtelligence Customer Intelligence is a powerful platform that is used by companies engaged in different sectors of banking, energy, banking, telco, games, classified, travel, e-commerce and insurance.