What is Laxis and how does it work?
Laxis captures conversations intelligently to make your meetings more productive and enjoyable. Simple transcription and personalized templates help you extract insights, action items, and key quotes from meetings. Laxis takes notes while you focus on the conversation. Capture each attendee's comments verbatim, and flag items for follow up. Laxis captures meeting outcomes with an accurate record that can be sent to each attendee.
Read moreWhat is Convin and how does it work?
Convin software is an AI-powered Conversation Intelligence Software used to manage sales team understand calls to close more deals. Manage history like call information, topics & any other information that you want. Receive notifications to manage details about products and collect feedback to optimize the workflow. The software offers an advanced metrics like behavior analysis and topic duration to understand rep's performance on talking in calls. Sales Managers, Small and Medium companies make use of the software.
Read more76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Converso and how does it work?
Introducing Converso, the AI-powered customer support solution designed to revolutionize the way their business provides customer service. With Converso, they can say goodbye to long wait times and frustrating customer interactions. This innovative technology streamlines the support process, saving their agents valuable time while improving customer service levels. Gone are the days of sifting through endless messages and struggling to keep up with customer inquiries. With Converso, they can reduce agent message volumes by an impressive 50%, allowing them to focus on more pressing matters. This not only increases productivity, but also leads to happier, more satisfied customers. But that's not all. Converso is equipped with the latest AI technology, meaning their virtual assistant is always learning and adapting to better serve their customers. This allows for a more personalized experience, building brand loyalty and trust amongst their clientele. And don't limit yourself to just one channel. With Converso, they can deploy their AI Assistant across multiple platforms, ensuring a seamless and consistent experience for their customers no matter where they choose to reach out for support. Whether it's through email, social media, or live chat, Converso has got they covered. As a professional with a third party perspective, they understand the importance of efficiency and superior service. That's why they are confident that Converso is the perfect fit for their business. With this informative, organized, and authoritative approach, they guarantee that their customers will be blown away by the level of support they receive. So why wait? Join the AI revolution and see the difference Converso can make for their business today.
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What is Inteliconvo and how does it work?
InteliConvo is the ultimate Al Powered Speech Analysis & Automation platform. It provides businesses and organizations with powerful insights into customer conversations that would otherwise be hidden. With InteliConvo, 100% of recorded customer calls can be analyzed for customer buying patterns, intents, sentiment, willingness to pay, product feedback, and brand image. This data can then be used to automate workflows and increase team performance, sales velocity, debt collections effectiveness, customer experience ratings, and compliance with regulation requirements. InteliConvo is the perfect tool for professionals looking to get a competitive edge in their industry by leveraging customer data for additional insights.
Read moreWhat is CallZen and how does it work?
allZen represents a groundbreaking advancement in conversational intelligence, poised to redefine the landscape of business operations. This mission is to empower business leaders and agents with the transformative capabilities of AI-driven insights, making them dedicated customer advocates and driving unparalleled business success. At the core of CallZen's innovation are cutting-edge Machine Learning algorithms that meticulously analyze and extract insights from the interactions between agents and customers across a multitude of communication channels, including calls, chats, and emails. This invaluable analysis serves as the driving force behind business growth and the enhancement of service quality. CallZen's prowess extends to multilingual conversations, excelling in accurately transcribing and analyzing calls, even in scenarios involving a single communication channel. It achieves this by identifying speakers, capturing sentiments, and automatically detecting vital entities mentioned during the interactions. Incorporating CallZen into your business is a seamless process. Our platform integrates flawlessly with industry-leading Customer Relationship Management (CRM) systems, Auto Dialers, and Calendars. This ease of integration ensures that businesses can continue their operations without interruption, allowing them to analyze millions of calls within minutes.
Read moreWhat is Conversica and how does it work?
Conversica is a conversational AI solution that assists enterprise revenue teams in attracting, acquiring, and growing clients across the customer journey via email, SMS, and website chat. It provides AI Assistants that help teams find new revenue possibilities while also expanding workforce capacity, supercharging your sales teams to operate at their best for a fraction of the cost. With up to 100% prospect coverage and higher engagement rates, you can strengthen the top of your funnel using Conversica. You can connect site visitors to content right away, rapidly pre-qualify new prospects, and increase webinar and event participation. Your AI Assistant's Conversational Marketing abilities guide the possible best action across phone, chat, and text. Conversica’s AI Assistants with their conversational sales abilities can assist in the discovery of sales-ready prospects, performing the job of at least 10 SDRs and delivering a 4x funnel at half the price of employee-driven engagement alone. With Conversica’s AI Assistant, you can increase efficiency for your overburdened customer success teams by simplifying time-consuming outreach effectively.
Read moreWhat is Konverse AI and how does it work?
Konverse AI is a conversational engagement and chatbot platform that enhances audience engagement and provides unbeatable customer support. With the Bot Builder, businesses can stay in touch with customers across various channels, ensuring 24/7 availability. The Team Inbox feature empowers businesses to handle up to 90% of customer queries automatically. Konverse AI campaign manager, custom integrations, and WhatsApp marketing can create impactful flows based on user interactions, boosting customer engagement to new heights. Plus, the Reports & Analytics feature provides real-time insight into important marketing metrics. Konverse AI is your ultimate partner in content creation, brand growth, and enhanced customer experiences.
Read moreWhat is Conversational AI Bot and how does it work?
Conversational AI is a chatbot development software that enables the user to create AI-powered chatbots for businesses to help automate business operations, increase staff productivity, cut expenses, and improve decision-making. It aims at promoting seamless communication between the company and its workers by simplifying the experience. The chat system is built to grow and is compatible with company security and privacy. Conversational AI can be used as a personal assistant as well as a scheduling tool. It enables internal data research and data-driven initiatives that can help you understand customers better and faster. The platform focuses on creating customized apps that aren't personalized. It allows people to conduct individualized dialogues with companies using advanced and smart chatbots developed to perfection as per the needs of the brand. It includes a set of code snippets that may be used as a standalone service. This platform makes the installation of a chat engine in your hosting infrastructure and its integration process very easy. It further assists you in hastening your implementation through a rapid go-to-market approach.
Read moreWhat is Convolo and how does it work?
Introducing Convolo, the revolutionary AI Agent designed to revolutionize the world of customer communication. This innovative technology is an absolute game-changer, providing businesses with the ultimate solution for all their cold calling, lead follow-up, and customer support needs. Picture this: an AI that can make calls, interact with potential clients, and handle support inquiries in a way that is almost indistinguishable from a real human. This is exactly what Convolo offers, and it’s unlike anything you’ve ever seen before. With a simple training process, they can easily customize their AI Agent to sound just like them or any member of their team. But what’s truly remarkable about Convolo is its scalability. With just the push of a button, they can deploy thousands of AI Agents to work for them 24/7, never taking a break or getting sick. And unlike human employees, Convolo never quits or forgets instructions, ensuring that every interaction is handled flawlessly. But the benefits of using Convolo don’t stop there. Its cost-effective nature makes it a no-brainer for businesses of all sizes, helping them save time and money while increasing their customer satisfaction and retention rates.
Read moreWhat is Converz and how does it work?
Converz is a sales coaching program that increases client interactions by assisting them in contacting sales teams. More turnover, more customer happiness, and lower customer churn are the results. With digital teaching and mentoring for contact center agents, you can provide world-class customer experiences, enhance sales conversion, and speed up onboarding. Converz Analytics ensures that your agents execute to their full potential right away. Their program gives employees solid feedback on their communication abilities and shows them where they may improve. The platform then assists students in putting what they've learned into practice. The platform will tell you who and what requires your attention. The findings ensure that interventions benefit your staff in the long run. At the same time, instead of spending time examining transcripts or listening to tapes, you free up coaches to coach in a targeted and efficient manner. You can save time and money by reducing administrative overhead and generating actionable insights. Customers will return if you offer unforgettable experiences to them. Furthermore, you can spot errors that result in avoidable repeat interactions and take steps to remedy them.
Read moreWhat is Cognigy Insights and how does it work?
Cognigy insights empowers to spot what is not working up to the mark & improve the bot performance to achieve better NLU accuracy. It has powerful features like KPI Dashboard, Step Explorer, Conversational Analytics, NLU Performance and much more.
What is LivePerson and how does it work?
LivePerson connects traditional call centers with a digital-first, AI-powered customer experience. By accelerating contact center transformation, it boosts agent productivity and enables personalized interactions. The platform strikes the right balance between human agents, intelligent automation, and Conversational AI across voice and messaging channels. It provides deep insights from every conversation, helping businesses understand customer needs and emotions, thereby enhancing the overall experience. Trustworthy AI ensures consistent responses, allowing agents to review and approve AI-generated replies. LivePerson enhances agent tools, provides real-time context, and increases supervisor visibility for streamlined workflows. Integration with single sign-on (SSO) improves inquiry handling, while personalized workspaces offer multi-language support for global reach. The platform quickly unifies customer experiences across various channels, and its Analytics Studio turns calls and messages into actionable data, offering valuable insights into customer behavior. LivePerson is a reliable partner for delivering exceptional customer experiences efficiently.
Read moreWhat is Gong and how does it work?
Gong is a software that assists organizations in handling their remote sales and their remote sales team. It lets users gain critical insights into what’s happening with their remote sales team, their deals, and their market. The inbuilt Revenue Intelligence technology which allows users to operate based on reality instead of opinions. This technology enables users to understand which deals are real. Gong automatically captures customer interaction and provides users with insights that help them identify deal risks and take appropriate action if required. The software enables users to coach their team to gain more successful closes. It allows users to replicate what their best reps do and transform their team into quota-shattering super sellers. With this software's help, users can know what is going in their market and learn about shifting sentiments in their accounts. Gong also enables users to understand what messaging & product offers to make sense for today's market. It helps users make everyone from their sales team better than the last by reviewing and analyzing their calls.
Read moreWhat is Murf Voiceover Studio and how does it work?
Murf Voiceover Studio helps users add lifelike background voices, within the generated videos in a few minutes. It is mainly a text-based voiceover generator, equipped with AI voices that are hyper-realistic by nature. Users can either opt for simple script typing facilities or can go for home-style voice recording options. Once done, they can convert the particulars into AI-based voiceovers for videos and music. The software is loaded with more than 20,000 voice-overs, which are curated by users located across 116 countries, in 15 languages. Further, users dependent on Murf Voiceover Studio can modify the pitch of an individual voiceover, speech and narration quality. They can also put more emphasis on certain words as per needs. An inbuilt grammar and spelling checker tool runs timely analysis through the submitted scripts, checking for errors besides offering appropriate suggestions as well. Additionally, a royalty-free gallery within the software is loaded with multiple background music that users can incorporate in real-time.
Read moreWhat is HCL BigFix AEX and how does it work?
HCL BigFix AEX stands at the forefront of the digital transformation in IT, empowering enterprises with its AI-driven Employee eXperience platform. This cutting-edge generative conversational AI platform seamlessly automates a vast array of use cases across various industries and business functions. By harnessing the power of Natural Language Processing (NLP) and Machine Learning (ML), HCL BigFix AEX emulates human interactions, learns from smart conversations, and delivers unparalleled conversation intelligence software. This innovative solution not only enhances productivity but also accelerates innovation, allowing businesses to focus on strategic initiatives rather than routine tasks. With HCL BigFix AEX, enterprises have a supportive partner that simplifies complex processes, driving engagement and growth in an increasingly digital world.
Read moreWhat is Chorus and how does it work?
Chorus is an intuitive conversation intelligence platform that helps companies to capture and analyse customer-centric calls, emails and meetings on the go, besides helping them make better decisions facilitating enhanced sales. It comes loaded with a variety of video conferencing, sales engagement, dialer and other enterprise centric solutions helping users to record and analyse every conversation in detail. The platform runs through company-specific sales and business processes, identifying appropriate themes and patterns in every conversation and highlighting the important moments automatically. Companies can also launch learning programs for their teams to meet specific sales needs. Chorus provides detailed insights into customer-centric interaction, which enables businesses to discover what is happening across their sales pipeline and where they need to focus to create successful relationships. In addition, the offered insights can be used to analyse trends about relevant conversation topics, such as product features, objection handling, pricing or competitors. Real-time integrations with external platforms and tools help with strengthening individual workflows across various departments, like communication, automation, scheduling and more.
Read moreWhat is ExecVision and how does it work?
ExecVision is the only conversation intelligence platform purpose-built to drive human behavior change. Unlock valuable conversation insights to drive better decision-making and improve performance. Conversation intelligence technology ingests, analyzes, and transcribes voice and web conference interactions. The software leverages AI, machine learning, and deep learning to surface valuable, actionable insights so businesses and their teams can reach their full potential. Your ExecVision Inbox helps keep conversations organized.
Read moreWhat is Marchex and how does it work?
Marchex is a leading conversational analytics company that connects the voice of the customer to your business. We deliver AI-driven insights and solutions to help companies find, engage and nurture their most valuable customers across voice and text-based communication channels. Marchex leverages proprietary data and conversational insights to deliver real-time solutions that enable brands to personalize customer interactions.
Read moreWhat is Fathom and how does it work?
Fathom is a free Zoom app that records, transcribes, and highlights the key moments from your Zoom calls so you can focus on the conversation instead of taking notes.
What is Exotel Conversational AI Platform and how does it work?
Exotel Conversational AI platform harnesses cutting-edge Gen AI technology to facilitate natural, efficient, and empathetic conversations. Proficient in multiple languages, it guarantees clear and effective dialogue around the clock by excelling in intent recognition and executing actions seamlessly through API integration. This advanced conversational intelligence AI is crafted to deliver goal-oriented interactions that precisely meet users' needs with empathy. By providing a next-generation chatbot experience, Exotel empowers organizations to engage their audience effortlessly, enhancing customer satisfaction and operational efficiency.
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What is DigitalGenius and how does it work?
DigitalGenius represents the future of customer support, an AI-driven platform made to automate and streamline the customer service experience. With its deep learning capabilities, DigitalGenius doesn't just parse customer conversations; it truly understands them, pinpointing customer objectives with remarkable accuracy. By tying in sophisticated automation for repetitive processes, it minimizes the need for manual input, allowing support team to focus on more complex queries. This seamless integration extends through powerful APIs, connecting effortlessly with the existing backend systems, delivering solutions that don't just the meet customers' expectations—they exceed them. DigitalGenius is changing the game for customer support, transforming it from a task-laden necessity to an automated, efficient pleasure that makes customer satisfaction an autopiloted outcome.
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