MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is ClickDesk and how does it work?
ClickDesk is both a live chat and help desk software that helps boosting customer support system with real-time troubleshooting and chatting facility. It allows doing video chat, helps in transferring or routing tickets or calls, facilitates in geo targeting, supports doing persistent chat etc. Users can also send proactive invitation using this live chat software. ClickDesk contains a few essential help desk features like it enjoys email integration and can track issues or tickets. It has social media integration where your customers can tweet you on your chat widget and enables you to reachout to your customers on other social networking sites.
Read moreSW Score Breakdown
ClickDesk Pricing
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Freshchat and how does it work?
Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels. The software offers Smarter Conversations and Self-service tool to resolve queries across first and third party messaging platforms. The Best-in-class AI chatbots used to increase customer engagement and scale customer service. It supports 33+ languages to customize messenger in the language of your choice. Measure productivity metrics in real-time with reports to automate business workflows.
Read moreSW Score Breakdown
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is HappyFox Chat and how does it work?
HappyFoxChat helps triggering up customer conversation with multiple attractive features. Real-time chatting with website visitors helps one tackle customer complaints more directly and tactfully. It offers live chat integration for helping you to automatically synchronizing and collecting customer data from multiple business apps within your chat interface. You can install it on multiple devices and system, like Android, Mac, Window etc. HappyFoxChat contains a myriad of live chat features like geo targeting, knowledge database, agent scheduling, offline form, persistent chat, shortcut-messages, routing, white label branding, proactive invitations, visitor targeting etc.
Read moreSW Score Breakdown
HappyFox Chat Pricing
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Botzup and how does it work?
Botzup is a simple and flexible collaborative platform for non-coder to build chatbot. They provide flexible interface, build-in features with multi-channel integrations such as Facebook Messenger, Line, In-web and In-app. It increase your connectivity with customers by integrating marketing, customer services, and sales intelligence all together in one platform. botzup creates new conversation channel through messaging for your customer interactions, so communication is 24/7, seamless, and knowledgeable - which means teams are more productive and customers are more satisfied.
Read moreSW Score Breakdown
Botzup Pricing
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Userlike and how does it work?
Userlike is a cloud-based real-time chat software for existing websites that enables real-time communication between Internal team members, customers, and employees. This software integrates website chat with mobile messaging and gives a better method of customer communication. Businesses can chat with their customers, agents, employees through their website by connecting their chat box and automating parts of their customer's interactions. Userlike software promises to keep its customer's information secure by its unique data privacy options. It comprises advanced features including custom chat behavior, chats box, Team Management features, inbuilt chat panel, feedback, and custom design templates. Moreover, user like also offers analytics and report functionalities that let users keep track of KPIs. It allows businesses to access the platform from different mobile devices like smartphones and tablets. Moreover, through slack or email, the in-built support chatbot notifies the support team, asks initial questions to website crawlers, and quickly collects the questions. Businesses can upheave their conversion rates and create loyal bonds with customers through awesome online customer service with a free, open-source, and subscription-based pricing strategy.
Read moreSW Score Breakdown
Userlike Pricing
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is WebGreeter and how does it work?
WebGreeter is software that helps enterprises to indulge in live chatting with minimum glitches and a smooth visitor experience. It offers live chatting services to over ten industries in 8 different time zones irrespective of their sizes. The solutions provided by the software are customisable and easy to use. Through WebGreeter, organisations are increasing their conversation rates online. It enriches the experience of clients by delivering an enhanced client experience. The software is operated by highly skilled professionals so getting solutions to problems is a matter of minutes. Further, it is a BI-driven software that helps its clients to better understand the customers’ needs. By opting for this software one can get a fully responsive CRM integration. Besides, one can get cross-platform support 24*7 through this platform. The software also includes social media integration services that help understand clients in an improved way. It also tracks the behaviour of the visitors to understand their requisitions. It assures immediate service provision to the visitors of its clients.
Read moreSW Score Breakdown
WebGreeter Pricing
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Paldesk and how does it work?
Paldesk is an Omnichannel Communication tool to convert visitors and customers. The software offers features of Live Chat, and Help Desk Software to meet the needs of your organization. The software integrates with Drupal, Zapier, Slack, WordPress, and more.
SW Score Breakdown
Paldesk Pricing
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is WebsiteAlive and how does it work?
WebsiteAlive is customer support and happiness tool that enables both support and sales teams to intuitively connect with their customers. Customer support efforts can be easily scaled with the business of the users, eliminating the need for one-time investments. Users can customize the tool to sync it with the brand of their company with the ability to add a logo, colors, and more. There is absolutely no programming involved. All that the user has to do is simply copy a code snippet and paste it on his/her website. The agent logins can then be set up within minutes to accept chats. Following this, a dedicated chat widget appears on the website that customers can use to get in touch with the support teams. Other leading features of the tool include one-click call transfer, integration into social media, marketing, and email campaigns, and connecting with popular applications.
Read moreSW Score Breakdown
WebsiteAlive Pricing
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is WebChaty and how does it work?
WebChaty is a communication tool for teams who want a channel to communicate frequently with their customers and gather regular feedback on current products. The tool also helps to generate more revenues through cross-selling and upselling. With the help of regular and targeted communication, users can increase their retention and decrease churn. They can also communicate new features and updates. Users can get started for free by providing their basic details and creating an account on the platform. Once logged in, all the details and data can be accessed via a centralized dashboard along with metrics such as total number of users serviced since the creation of the account, new users who were communicated with today, the total number of new users this month, number of banned users, and more. The details of all the visitors can be accessed via simple lists. Other features include Knowledge-base, Extensions, Widget Code, and more.
Read moreSW Score Breakdown
WebChaty Pricing
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is IntelliTicks and how does it work?
IntelliTicks is an interesting software that utilises the combined power of AI and humans to back live chat for sales. It helps in creating a proactive and personalised zone for customers to express their demands. A plethora of features equipped within enables businesses to conduct automated interactions with their customers, seamlessly. The 24x7 sales representative keeps replying to customers from all over the world even when the human agents are away. The same AI chatbot makes answering repeated queries easy by auto-answering them immediately. For prospective leads, clients can take over the responsibility of handling them, from the AI chatbots as is found necessary. Thus ensuring that these leads are not left unattended and will ultimately leave them satisfied enough to enable conversion. Automated lead specific insights are generated by IntelliTicks that help clients to understand what their leads would like to focus on. The insights also intimate clients about lead prioritisation -hot, warm or cold leads. Further, real-time lead alerts are sent through emails, desktop notifications and mobile pings.
Read moreSW Score Breakdown
IntelliTicks Pricing
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is BigRadar and how does it work?
BigRadar is a platform that is used by both the team member and customer of any messages sent by sending various notifications so that no message is left unresponded or unattended. Preset the campaigns and let BigRadar handle it while you are enjoying your holidays in the Bahamas. You can send email to your user base by segments and other parameters. If your customer steps away and doesn’t see your message, BigRadar automatically sends messages to their email where they can continue the conversation.
Read moreSW Score Breakdown
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Sparkcentral and how does it work?
Sparkcentral allows users to manage all the asynchronous messaging channels with human and virtual customer service agents. At the core of the Sparkcentral Digital SaaS Platform sits an Automated Message Distribution (AMD) engine that supports high-growth message volumes. Channels they support include WhatsApp, Facebook, Facebook Messenger, Instagram, SMS, RCS, ABC, and modern live chat SDKs for In-Web and In-App messaging.
Read moreSW Score Breakdown
79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Heyhi and how does it work?
Heyhi helps website owners provide 1:1 live sales support to their visitors when the latter needs it the most. Customer support executives can receive and start video calls with website visitors on the go, take care of their objections and offer personalised sales support right in the middle of their website or landing pages alike. For startups, Heyhi is quite a game-changer as the founders get to unleash their true story, keeping it true to the audience, distinguishing themselves from the candidates and inspiring many at the same time. An integrated live chat feature promotes engaging relationships with visitors and clients alike. Heyhi is a completely customisable portal for users to indulge in, website owners can add their own logo, make changes within the call to action buttons, change language and integrate with external CRMs on the go. Data stored within is completely secure, making it easy for users to focus on the business-relevant tasks while the software takes care of the rest. All the live videos made over Heyhi are end to end encrypted.
Read moreSW Score Breakdown
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is maaiiconnect and how does it work?
maaiiconnect is a customer collaboration and engagement platform that helps business owners boost their sales and customer support system. Organisations can deliver cloud-based omnichannel support to their customers through smart interaction routing and web-based communication metrics in a seamless manner. Moreover, integration with existing CRM and social media, adds extra advantages in this aspect. The platform also provides a host of analytics and intelligent communication tools helping users drive their business sales. Besides leveraging a complete suite of telecom capabilities, business owners also get to receive adequate support in their sales mobility, SMS campaign management, call analytics and reports. An easy configuration feature adds to the flexibility of the platform in real-time. Also, maaiiconnect is a reliable and secure platform compliant with GDPR, ISO 27001 and ISO 9001 certifications. The software appears with a 24/7 support facility along with a 99.95% uptime guaranteed Service Level Agreement. Overall, it is a comprehensive solution that users can use to manage their omnichannel customer engagement.
Read moreSW Score Breakdown
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Rake and how does it work?
Rake is an advanced messaging platform that enables companies to communicate with their employees and customers through SMS, website widgets, and social media integrations. With an online task management functionality, companies get to solve customer’s problems in one go or create another task if it requires an extra round of conversation. The software also comes with advanced collaboration tools, such as direct and private/public channels, enabling users to deliver accurate responses to their customers, on time. Rake connects companies with popular messaging platforms, like Facebook, WordPress, SMS, and others, in order to deliver their assistance through a channel that customers prefer. An integrated collaboration facility offered by Rake helps teams, colleagues, and coworkers connect with each other and communicate effectively via channel conversations and direct messages. Apart from that, the platform also provides real-time updates about new website visitors and keeps on monitoring their activity in order to send targeted invitations and convert them into loyal clients.
Read moreSW Score Breakdown
Rake Pricing
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Re:plain and how does it work?
Re: plain is a web-chat service that integrates with WhatsApp, Facebook Messenger, and Telegram to increase your follow-up potential by capturing more leads with rapid online support. It enables you to communicate with website visitors, market your products, provide support, speak with clients, collect contact information, and compile statistical data. Re:plain eliminates the need of any other platforms, accounts, or apps because it provides everything in your preferred messenger. It lets you pre-define a list of themes or questions and have an automatic answer sent to your client. It offers a callback service that helps you increase your conversion-to-sales rate by more than four times. With Re:plain, your website visitors can contact you directly from your website via video chat to discuss your products and services in greater detail or to make a purchase. Additionally, your operators on the other end of the video chat can advise clients on the product, present it to them in real time, demonstrate its features, and help make the purchase as easy as it would be in a physical store.
Read moreSW Score Breakdown
Re:plain Pricing
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Papercups and how does it work?
Papercups software is an open-source live chat platform that allows you to communicate with your customers. The software includes a widget that may be customized with color, greetings, text, and more. You may modify your color, greetings, wording, and more without needing to know any coding thanks to their intuitive UI. You may save time and money by using Papercups to communicate with your consumers. Chat, email, Slack, and SMS can all be used to organize and respond to communications. It's an open-source, privacy-focused alternative to Intercom, Drift, and Zendesk. The platform has a sophisticated, feature-rich dashboard that simplifies customer support and feedback. You can respond from any location where you are working. Slack, their dashboard and their mobile app all allow you to respond to discussions. It eliminates the inconvenience of needing to log in to another dashboard. Papercups is a developer-friendly open-source project. HTML, React, React Native, and Flutter integrations are all supported. It only takes a few minutes to set up their integration, and if you can't do it in that time, we'll hop on a Zoom call with you and do it for you! Startups and small businesses use the software.
Read moreSW Score Breakdown
Papercups Pricing
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is LiveCaller and how does it work?
Livecall is a calling service management platform that offers you tools and features to increase the number of incoming sales calls and the revenue per call. It provides you with everything you need to optimize your team's call creation, response time, sales success, and overall efficiency. With a robust call monitoring and callback software, LiveCall provides you all the tools you need to improve your call performance. You can get data insights and apply the most powerful callback features to overcome many of the major challenges in phone sales. You can turn site traffic into sales calls via ads, forms, widget, and more. You can increase call conversions and save money on current marketing campaigns. You can keep track of which marketing activities are getting results for you and which aren’t. You can figure out what's converting consumers into phone calls and grow it from the initial marketing touchpoint. Using LiveCall's call scheduling and call volume balancing, you can increase incoming call volume during calmer hours. Additionally, you can increase campaign efficiency and revenue by focusing on what works.
Read moreSW Score Breakdown
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is RumbleTalk and how does it work?
Rumbletalk is an innovative Group Chat Room platform for communities with over 600,000 installations. It uses webRTC technology to enable live audio and video calls between group members. user can add a new chat room to user website in just one minute. It's HTML5 based, easy to integrate, customized, personalized, and conducted on the cloud. We enable online communities to interact fluently on their grounds. By having the same conversation on their website, Facebook page, and mobile site.
Read moreSW Score Breakdown
RumbleTalk Pricing
76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is TalkLift and how does it work?
TalkLift helps you better engage with consumers so you can convert more leads into sales. TalkLift collects the details of customers every time they interact with your business, so you can follow up on the leads. You can also use TalkLift’s chatbot to automate interactions with your customers and ensure you are always available to engage with them, even outside of normal business hours. TalkLift helps you segment your customers according to their preferences, habits, and behavior so you can send them more relevant marketing communications. It allows you to set reminders so you remember to follow up on leads. You can also use the software to run surveys and collect data on social media, which you can then use to help improve your communications and product. In terms of better and more efficient communication with customers, you can send bulk marketing campaigns messages through Facebook Messenger and SMS.
Read moreSW Score Breakdown
TalkLift Pricing
SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.
