78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Cisco Webex Contact Center and how does it work?
Cisco Webex Contact Center is a native cloud contact center solution. It enables enriched customer engagement experiences between businesses and their customers. Agents manage all voice, email and chat interactions from one unified desktop experience. Customers are matched to the agent with the best skills to improve first-contact resolution, customer satisfaction, and net promoter score.
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Cisco Webex Contact Center Pricing
71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Ringbrook and how does it work?
Ringbrook is an AI receptionist for plumbers, HVAC techs, electricians, roofers and other small trade and home-service businesses. You keep your own number: dial one short code from your carrier and the calls you don't pick up go to Brook, Ringbrook's AI. She answers in your business name, day or night, says she is an AI, and asks the questions you'd ask: what's wrong, name, callback number, address, how urgent. Seconds after the call you get a text with the details, and every call is recorded and written out on your dashboard. If a caller asks for a person, Brook can hand the call to your cell. Connect Google Calendar and she can book open times inside the hours you choose. Try it free for 7 days with no card; if you don't add a card it simply switches off. Then plans start at $99 a month, with no contract, no setup fee and a 30-day money-back guarantee. Brook also answers in Spanish when the caller speaks Spanish.
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