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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho CRM logo
CRM Software

4.2 8,551 user ratings

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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho One logo
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Sponsored

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Thryv logo

Thryv

CRM Software

4.2 695 user ratings

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Sponsored

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

HubSpot CRM logo

HubSpot CRM

CRM Software

4.4 7,688 user ratings

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Overview

Description Zoho CRM helps businesses of all size in maintaining a high standard of customer relations with its feature-rich software. The multichannel support feature lets your reach your customers via any medium, be it phone, live chat, email or through social media. With visitor tracking and email analytics, you can see what your customers are seeing and find opportunities for interaction. With pre-built and customizable KPIs, you can see where your team excels and where they need more training. Zoho CRM’s Blueprint ensures that the same level of attention is given to the right customers, even if the sales team grows. It makes sure that everyone in the team follows the right process. Read more Zoho One platform is a business management platform built to provide users an aggregated system to transform their business's diversified activities into a more connected and dexterous organization. This suit believes in offering exclusive enriched features for the business edition that helps them attain more customers, scale their businesses, balance their accounts, and operate in collaborative and protective ways from every device with an easy password and login features. Zoho One software comprises more than 40 compatible mobile applications to run their entire businesses on one platform. Promoters or sellers can gain leads in one platform, generate invoices and quotes, close deals quickly, keep track of every critical metric, maintain projects and contracts, and sign contracts digitally using Zoho One. It additionally offers a sale-to -service feature that can be used to track and create bills for duration and expenses, and to maintain schedules within a budget. Moreover, marketers can track customer satisfaction and happiness using network promoter scores and ultimately develop the utmost understanding of every customer segment with Zoho. Read more Thryv is a platform that enables businesses to meet modern customer’s expectations simply and efficiently in today’s era. It is a highly secured and easy-to-use Business Management Platform that automates tasks while also putting the customers at the center of the business. The platform enables users to reach more customers by letting them find their customers at the right time, the right way. They can plan their daily activities through calendar sync, automated reminders, and conversations in one inbox. Thryv enables businesses to accept secure payments at low, competitive rates from anywhere and securely. Users can request reviews quickly and get notified instantly, thus allowing them to respond simultaneously. Other value-added features that users can utilize include Marketing Automation, Document Storage and Sharing, Social Media Management, Reputation Management, and online presence enhancement. It allows businesses to offer their customers an interactive login area and also sync their business info across 60+ listings websites like Google, Yelp, Facebook, and more, thus giving them a modern and mobile-ready website. Read more A forever-free customer relationship management software that provides solution to all your CRM needs. HubSpot CRM automates the tasks for your sales people which allows more work with less data entry. The interactions are tracked down automatically and a separate visual dashboard displays deals for total visibility. Now handle upto 1,000,000 contacts, users and storage without any expiration date all of it without paying a penny. With Hubspot CRM, you can also send emails in a personalized sequence which is delivered as per the schedule you set. Get notified whenever any lead opens your email so that you know how to follow-up with that particular lead. Read more
Pricing Options
  • Free Trial Available
  • Starts at $14.0.
  • Free Trial Available
  • Starts at $37.0.
  • Free Trial Not Available
  • Starts at $20.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Starts at $15.0. Offers Free-forever plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    94%
  • Momentum
    71%
  • Popularity
    90%

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    74%
  • Momentum
    64%
  • Popularity
    68%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    84%
  • Momentum
    70%
  • Popularity
    92%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    95%
  • Momentum
    71%
  • Popularity
    68%
SaaSworthy Awards # 1 Most Worthy # 5 Highly Rated # 8 Fastest Growing # 7 Most Popular # 3 Fastest Growing # 5 Most Popular # 4 Highly Rated # 2 Fastest Growing

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4.2/5 8,551 user ratings
4.4/5 80 user ratings
4.2/5 695 user ratings
4.4/5 7,688 user ratings
Rating Distribution
  • Excellent

    45.5%
  • Very Good

    36.1%
  • Average

    12.7%
  • Poor

    3.4%
  • Terrible

    2.3%
  • Excellent

    66.3%
  • Very Good

    18.8%
  • Average

    5%
  • Poor

    5%
  • Terrible

    5%
  • Excellent

    69.2%
  • Very Good

    11.7%
  • Average

    3.3%
  • Poor

    2.9%
  • Terrible

    12.9%
  • Excellent

    57.8%
  • Very Good

    32.4%
  • Average

    5.3%
  • Poor

    1.1%
  • Terrible

    3.3%
User Sentiments

    Ease of Use, Customizable Interface, Extensive Integrations, Affordable Pricing

    Slow Customer Support, Occasional Software Glitches, Limited Mobile Functionality, Complex Customization

    Not Available

    Exceptional Customer Service, Comprehensive Business Management Features, User-Friendly Interface, Effective Marketing Automation

    Inconsistent Social Media Marketing, Limited CRM Functionality, Mobile App Issues, Lack of Transparency and Communication

    User Friendly Interface, Extensive Integrations, Email Tracking, Task Management

    High Pricing, Limited Customization, Occasional Software Glitches, Complex Workflows

Review Summary

Overall, reviewers found the software to be user-friendly, customizable, and scalable. Reviewers praised its affordability, extensive features, and ease of use. However, some users reported occasional glitches and a lack of advanced features. The software's customer support received mixed reviews, with some users lauding its responsiveness and others expressing dissatisfaction. Reviewers agreed the software is best suited for small and medium-sized businesses due to its simplicity and cost-effectiveness. The software was also seen as a capable solution for larger organizations, although it may lack some of the advanced features found in higher-priced competitors.

Not Available

Thryv garners mixed reviews across platforms. Users appreciate its user-friendly interface, comprehensive features, and effective marketing and scheduling tools. However, concerns are raised regarding its customer support, occasional glitches, and pricing structure. Some users find it expensive compared to competitors, while others highlight the value it provides for small businesses. Overall, Thryv seems to be a capable solution for businesses seeking an all-in-one platform, but users should carefully consider their needs and budget before committing.

Overall, users praise HubSpot CRM for its ease of use, comprehensive features, and excellent customer support. With an average rating of 4.5 out of 5 stars across various review platforms, the platform is highly recommended for businesses seeking a user-friendly and feature-rich CRM solution. Users particularly appreciate HubSpot CRM's intuitive interface, robust sales and marketing automation capabilities, and ability to integrate with other business applications. Some reviewers have reported occasional glitches and limitations in customization options, but these are generally outweighed by the platform's strengths.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $14.0.
  • Free Trial Available
  • Starts at $37.0.
  • Free Trial Not Available
  • Starts at $20.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Starts at $15.0. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Standard $14.00 $20.00 per user / month

Professional $23.00 $35.00 per user / month

Enterprise $40.00 $50.00 per user / month

Ultimate $52.00 $65.00 per user / month

CRM Plus $57.00 $69.00 per user / month

CRM Flex $14.00 $14.00 per user / month

All Employee Pricing $37.00 $45.00 per user / month

Flexible user pricing $90.00 $105.00 per user / month

Basic (Thryv Command Center) Free

Plus (Thryv Command Center) $20.00 $20.00 per user / month

Professional (Thryv Command Center) $30.00 $30.00 per user / month

Plus (Thryv Business Center) $199.00 $199.00 per month

Professional (Thryv Business Center) $349.00 $349.00 per month

Unlimited (Thryv Business Center) $499.00 $499.00 per month

Plus (Thryv Marketing Center) $199.00 $199.00 per month

Professional (Thryv Marketing Center) $349.00 $349.00 per month

ThryvPay Others

Free Tools Free

Starter l (For individuals & small teams) $15.00 $20.00 per month

Professional (For individuals & small teams) $800.00 $890.00 per month

Professional (For businesses & enterprises) $4,999.99 $4,999.99 per month

Enterprise (For businesses & enterprises) $3,600.00 $3,600.00 per month

 
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Alternatives

 

Screenshots & Videos

Screenshots Live Chat System
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One Telephony Layer
+ 3 More
Automated Campaigns
+ 4 More
Marketing Email
+ 6 More
Videos Video Thumbnail
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Video Thumbnail
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Video Thumbnail
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Video Thumbnail
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Vendor information

Company Details Located in: Pleasanton, California - 94588 Founded in: 2005 Located in: Pleasanton, California Located in: Dallas, Texas Founded in: 1986 Located in: Cambridge, Massachusetts Founded in: 2006
Contact Details

+1 877-834-4428

https://www.zoho.com/crm/

+1 877 834 4428

https://www.zoho.com/one/

+1 844-339-6334

https://www.thryv.com/

+1 888 482 7768

https://www.hubspot.com/products/crm

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