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72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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Description | Quickly build, deploy and analyze agent scripts with Zingtree. You can easily add agent scripts in any browser and can set up individual agent tracking to monitor your agents performance. It allows you to design agent scripts without coding by using Visual Designer. This software supports seamless integration with SalesForce and can be easily deployed in any CRM system. In addition, it has powerful analytics tools using which you can get performance summaries, track every session and can generate reports based on analysis. By maintaining history of every sessions the call transfer between agents is a hassle-free experience in Zingtree. Read more | Novanet Cloud Contact Center is listed among the most powerful and advanced call centre software available in the market. This software is designed using the WebRTC technology. WebRTC Agent App facilitates easy integration of real-time customer conversation into the browser directly. This ensures close integration of a feature-rich telephony client with the user browser. This software can also provide reliable cloud-based CRM solution. Users can add call hashtags to their interaction for tracking it easily later. C3 provides 360-degree call center operation view, 100% call recording, WebRTC, SIP & PSTN endpoints etc. It features click-2-call facility, SelfCare Center, DTLS, SRTP encryption. Read more |
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SW Score & Breakdown |
72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
2 Features
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7 Features
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Common Features for All |
Auto Call Recording
Call Monitoring
IVR Support
Inbound Call Center
Outbound Call Center
Progressive Dialer
Queue Management (Calls)
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Auto Call Recording
Call Monitoring
IVR Support
Inbound Call Center
Outbound Call Center
Progressive Dialer
Queue Management (Calls)
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Not Available
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Ratings Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Starter $8.00 $8.00 per month Professional $39.00 $39.00 per month Business $79.00 $79.00 per month Corporate $239.00 $239.00 per month Enterprise Custom |
Novanet Cloud Contact Center Custom |
View Detailed Pricing
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View Detailed Pricing
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ice Contact Center
3.9 Based on 10 Ratings
ipSCAPE
4.9 Based on 33 Ratings |
RingCentral Contact Center
4.1 Based on 281 Ratings |
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Screenshots | Not Available |
+ 3 More
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Videos |
+ 1 More
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Not Available |
Company Details | Located in: United States | Located in: New York, USA |
Contact Details |
Not available https://zingtree.com/application/call-center.php |
+1 646 810 7000 http://www.novanet.net/c3 |
Social Media Handles |
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