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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Yodel is the cloud based business phone solution that seamlessly integrates with teams and workflows. The virtual assistant answers calls, gives insight about the caller and puts the call through to team members and applications. Read more | Dialpad Talk is a flexible and scalable business phone system. However, the available features make it go beyond merely a phone system. For clients can use this particular to connect to groups, send multiple messages at once and have seamless video conferences. The platform has been designed in a manner to provide client organisations with the required flexibility for communications, offering a whole range of channels to choose from. Phone number porting is another of the features that make Dialpad Talk a convenient option for most businesses. In-built support allows porting phone numbers with absolute ease and zero hassles. Further, Dialpad Talk gets completely integrated CCaaS support for businesses having their contact centres and support teams. Simply put, it allows contact centres to make and manage calls from the same platform simultaneously while handling customer-centric calls and queries. Forwarding calls to a maximum of five contacts at a time is again a noteworthy feature found within. Read more |
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| SW Score & Breakdown |
76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| User Sentiments |
Seamless Slack Integration, Excellent Customer Support, Cost-Effective Solution, User-Friendly Interface Desktop App Needs Improvement, Limited Third-Party Integrations, Occasional Call Drops, Lack of Android App |
Reliable Call Quality, Comprehensive Feature Set, Seamless Desktop Experience, Effective Call Recording Mobile App Instability, Confusing Mobile Interface, Inconsistent Call Connectivity, Limited SMS/Messaging Functionality |
| Review Summary |
YodelTalk garners mixed reviews from users, with praise for its ease of use, collaboration features, and customer support, but criticism for its occasional technical glitches and limited customization options. Reviewers on Trustpilot appreciate its user-friendly interface and responsive support team but express concerns about occasional downtime and a lack of advanced features. On G2 Crowd, users commend its seamless integration with other tools, highlighting its ability to enhance team productivity and communication. However, some reviewers mention experiencing bugs and connectivity issues, suggesting the need for improved stability and reliability. |
Dialpad Talk users commend its user-friendly interface, ease of use, and smooth integration with other business tools. It streamlines communication, enhances team collaboration, and offers reliable call quality. Additionally, its mobile app is praised for its convenience and functionality, enabling users to stay connected on the go. However, some users have reported occasional technical glitches and suggest improvements in customer support responsiveness. Overall, Dialpad Talk is a highly rated business phone system, receiving an average rating of 4.5 out of 5, and is well-received for its user-centric design, effective features, and seamless integration capabilities. |
AI-Generated from the text of User Reviews
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Monthly Plans
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Premium $25.00 $25.00 per user / month Premium Plus $35.00 $35.00 per user / month |
Standard $15.00 $15.00 per user / month Pro $25.00 $25.00 per user / month Enterprise Custom |
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| Company Details | Located in: +1 415-483-0400 | Located in: San Francisco, California |
| Contact Details |
Not available https://www.yodel.io/ |
Not available https://www.dialpad.com/products/business-phone-system/ |
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