Home/VoIP Providers/Vonage Business vs Dialpad TalkUpdated on: March 29, 2024

Compare Vonage Business vs Dialpad Talk

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Dialpad Talk
Dialpad Talk VoIP Providers (1138 Ratings)
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MightyCall
MightyCall VoIP Providers (70 Ratings)
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Dialpad Talk

Dialpad Talk

VoIP Providers (1138 Ratings)
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MightyCall

MightyCall

VoIP Providers (70 Ratings)
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Overview

Summary

Vonage Business Solutions is a cloud-based communications platform for small and medium-sized businesses. The service includes a business phone system that allows companies to link their VoIP phone system to internet-enabled devices and communicate via text, phone, or video conferencing. Call announce and screening, multiple devices on a single extension, do not disturb settings, and more are all standard features. Account managers can check call recordings, set up dialling limitations, alter dashboard visibility for employees, and view billing information using the admin site.Work smarter with Vonage Business Communications, our unified communications platform, which allows you to interact with people from all over the world via phone, messaging, and video. Over 40 powerful features provide the ideal blend of flexibility and control, allowing your company to operate smarter. You can manage your messages and collaborate from practically anywhere with our award-winning mobile app. We have a 99.999 percent uptime reliability1, assuring optimal productivity for your company.Setup is straightforward, quick, and simple to scale as your company grows. Because there are no annual obligations, you can cancel at any moment. And we take pleasure in providing excellent customer service: obtaining assistance is simple. You can contact us via phone, email, chat, or our online help centres. We even provide client portals with knowledge base articles to assist you in finding answers at any time.Users can now use the Vonage Business Solutions mobile app to access the service. Vonage Business Solutions also provides desktop plug-ins for further customization. Users can also merge their contacts from Google, Outlook, and CRM platforms like Salesforce. ..show more

Dialpad Talk is a flexible and scalable business phone system. However, the available features make it go beyond merely a phone system. For clients can use this particular to connect to groups, send multiple messages at once and have seamless video conferences. The platform has been designed in a manner to provide client organisations with the required flexibility for communications, offering a whole range of channels to choose from. Phone number porting is another of the features that make Dialpad Talk a convenient option for most businesses. In-built support allows porting phone numbers with absolute ease and zero hassles. Further, Dialpad Talk gets completely integrated CCaaS support for businesses having their contact centres and support teams. Simply put, it allows contact centres to make and manage calls from the same platform simultaneously while handling customer-centric calls and queries. Forwarding calls to a maximum of five contacts at a time is again a noteworthy feature found within. ..show more

MightyCall is a cloud-based commercial VoIP service for small enterprises. It aids users in managing customer support calls as well as internal communications. Incoming calls are handled by MightyCall, which includes toll-free, local, and vanity numbers. Voicemail, hold music, conference calling, call forwarding, and call screening and recording are all included. Text messages, calls, emails, callback requests, and social media interactions are all displayed on a multichannel activity dashboard, along with expected response times and the rep assigned to each task. Companies can use email integration to transform emails into to-do lists that can subsequently be allocated to any team member. Managers can receive alerts about incoming requests and allocate them to team members using the mobile app for Android and iOS smartphones. It also includes capabilities such as VIP/blacklist call routing, conference calls, performance reports, and call history, among others. MightyCall is a monthly membership service that provides live chat, phone, and email assistance. Business and Enterprise plan users can make use of the call waiting option. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Holmdel, New Jersey / +1 844-324-0340

San Francisco, California

Wilmington, DE / +1 (888) 256-8312

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Mobile
Others

1-4 Lines $ 19.99 per month
5-19 Lines $ 17.99 per month
20-99 Lines $ 14.99 per month, for 100 + lines contact the vendor

Features

  • Unlimited Calling and SMS Messages
  • Mobile App
  • Desktop App
  • VonageFlow

Premium
Others

1-4 Lines $ 29.99 per month
5-19 Lines $ 27.99 per month
20-99 Lines $ 24.99 per month, for 100 + lines contact the vendor

Features

  • Includes features of Mobile plan, plus
  • Multi-level Auto Attendant
  • Video Conferencing, Chat & File Sharing: Up to 100 people
  • CRM Integrations

Advanced
Others

1-4 Lines $ 39.99 per month
5-19 Lines $ 37.99 per month
20-99 Lines $ 34.99 per month, for 100 + lines contact the vendor

Features

  • Call Recording (On-Demand): 15 hours per month
  • Call Group
  • Vonage Visual Voicemail
  • Orange-Glove Setup

View Price Page
Standard
$15 /User/Month

Features

  • Unlimited calling in the US & CAN
  • Unlimited SMS & MMS
  • Call controls (Transfer, Hold, Mute)
  • Custom Voicemail Greeting
  • Productivity suite integrations (G Suite & Office 365)
Pro
$25 /User/Month

Features

  • Includes features of Standard Plan, plus
  • Local number support in 50+ countries
  • Salesforce Integration
  • 24/7 Phone Support
  • Custom Off Hours Routing
  • Fax (add-on)
  • Voicemail Transcription
Enterprise
Custom

Features

  • Includes features of Pro plan, plus
  • API & Webhooks
  • Okta Integration
  • 24/7 Phone Support
  • Service Level Agreements (SLA)
View Price Page
Business
$20 /User/Month
  • 3 Users Minimum
  • Toll-free or local numbers - 2
  • Extra phone number - $10 ($7.5 Annual billing)
  • International phone number - $10 ($7.5 Annual billing)
  • Extra user - $20 ($15 Annual billing)

Features

  • Extended roles & Permissions
  • Call Recordings
  • Voice-to-Text
  • Dashboard
  • Softphones & Desk phones
  • API
  • Multi-level IVR
  • CRM integration
  • Call Routing
  • Auto-Attendant
  • Activity Queue
  • Live onboarding
  • Business Hours
  • Webphone
  • Conference Calls
  • Call Queues
  • Voicemail to Email
  • Call Transfer
  • Caller ID & CNAME
  • Vanity Number
  • Custom Greetings
  • VIP & Block Lists
  • Website Widget
  • Call Waiting
Enterprise
$200 /Month

$200 Per month flat fee Billed Monthly

$150 Per month flat fee Billed annually

Features

  • Includes all features of the Business plan, plus
  • Unlimited users
View Price Page

SCREENSHOTS

Vonage Business Screenshots
Dialpad Talk Screenshots
View 1 screenshot(s)
MightyCall Screenshots
View 5 screenshot(s)

INTEGRATIONS

  • Zoho CRM
  • HubSpot CRM
  • Slack
  • Microsoft Dynamics 365 for Sales
  • Salesforce
  • Zendesk Support
  • Workplace
  • NetSuite
  • ConnectWise Control
  • DOMO
  • HubSpot CRM
  • Microsoft Azure
  • Slack
  • Salesforce
  • Zendesk Support
  • Zapier
  • Okta
  • Google Sheets
  • Slack
  • HubSpot CRM
  • Zapier

ALTERNATIVES

Top alternatives to Vonage Business

RingCentral Office
RingCentral Office
Calilio
Calilio
VoIP.ms
VoIP.ms
Softphone.Pro
Softphone.Pro
Banter
Banter

Top alternatives to Dialpad Talk

Zendesk Sell
Zendesk Sell
Calilio
Calilio
VoIP.ms
VoIP.ms
Softphone.Pro
Softphone.Pro
Banter
Banter