Compare Yodel vs Vonage Business

Summary

Yodel is the cloud based business phone solution that seamlessly integrates with teams and workflows. The virtual assistant answers calls, gives insight about the caller and puts the call through to team members and applications. ..show more

Vonage Business Solutions is a cloud-based communications platform for small and medium-sized businesses. The service includes a business phone system that allows companies to link their VoIP phone system to internet-enabled devices and communicate via text, phone, or video conferencing. Call announce and screening, multiple devices on a single extension, do not disturb settings, and more are all standard features. Account managers can check call recordings, set up dialling limitations, alter dashboard visibility for employees, and view billing information using the admin site.Work smarter with Vonage Business Communications, our unified communications platform, which allows you to interact with people from all over the world via phone, messaging, and video. Over 40 powerful features provide the ideal blend of flexibility and control, allowing your company to operate smarter. You can manage your messages and collaborate from practically anywhere with our award-winning mobile app. We have a 99.999 percent uptime reliability1, assuring optimal productivity for your company.Setup is straightforward, quick, and simple to scale as your company grows. Because there are no annual obligations, you can cancel at any moment. And we take pleasure in providing excellent customer service: obtaining assistance is simple. You can contact us via phone, email, chat, or our online help centres. We even provide client portals with knowledge base articles to assist you in finding answers at any time.Users can now use the Vonage Business Solutions mobile app to access the service. Vonage Business Solutions also provides desktop plug-ins for further customization. Users can also merge their contacts from Google, Outlook, and CRM platforms like Salesforce. ..show more

MightyCall is a cloud-based commercial VoIP service for small enterprises. It aids users in managing customer support calls as well as internal communications. Incoming calls are handled by MightyCall, which includes toll-free, local, and vanity numbers. Voicemail, hold music, conference calling, call forwarding, and call screening and recording are all included. Text messages, calls, emails, callback requests, and social media interactions are all displayed on a multichannel activity dashboard, along with expected response times and the rep assigned to each task. Companies can use email integration to transform emails into to-do lists that can subsequently be allocated to any team member. Managers can receive alerts about incoming requests and allocate them to team members using the mobile app for Android and iOS smartphones. It also includes capabilities such as VIP/blacklist call routing, conference calls, performance reports, and call history, among others. MightyCall is a monthly membership service that provides live chat, phone, and email assistance. Business and Enterprise plan users can make use of the call waiting option. ..show more

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