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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | It is a multi-channel call center solution which is well equipped with bundle of features. Using its API open channel feature, you can develop your channels across social networks and can support your customers on their favourite social network sites. It also has real-time monitoring feature to track your agent’s performance and allows you to make dynamic changes in case of emergency needs. In addition, it allows you to build your own customized dashboards that helps to monitor and improve the performance of your caller support solution. It has internal messenger feature using which your agents can collaborate to solve customer issues. Read more | Rambl is a Call Center software that increases sales through the phone system. The Software offers features such as Click-to-Dial, Forward Calls, Call Auto-Logging, Voicemail Drop, Incoming & Outgoing Calls, Playbook Monitoring & Tuning, Call Data Export, Search and Call Recording Governance and many more. The software has an Auto Dialer feature to increase conversion rates, and streamline the workflow integrated with CRM dialing experience. The software also integrates with tools such as Salesforce, HubSpot, Google, Office 365, UberConference, Zoom, GoToMeeting, JoinMe, and more. Read more |
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SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
9 Features
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4 Features
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Common Features for All |
Auto Call Recording
Call Monitoring
IVR Support
Inbound Call Center
Live Chat
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management (Calls)
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Auto Call Recording
Call Monitoring
IVR Support
Inbound Call Center
Live Chat
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management (Calls)
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Not Available
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Rating Distribution |
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Not Available
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Plus Custom Omni-Gold Custom Dialer-Gold Custom Ultimate Custom |
Rambl Custom |
View Detailed Pricing
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RingCentral Contact Center
4.1 Based on 281 Ratings |
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Screenshots |
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+ 4 More
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Videos | Not Available |
Company Details | Located in: Italy | Located in: Minneapolis, United States |
Contact Details |
+39 011 198 865 00 https://www.xcally.com/ |
Not available https://www.rambl.ai/ |
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