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Ecwid

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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

XCALLY logo
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Funnel Phones logo
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description It is a multi-channel call center solution which is well equipped with bundle of features. Using its API open channel feature, you can develop your channels across social networks and can support your customers on their favourite social network sites. It also has real-time monitoring feature to track your agent’s performance and allows you to make dynamic changes in case of emergency needs. In addition, it allows you to build your own customized dashboards that helps to monitor and improve the performance of your caller support solution. It has internal messenger feature using which your agents can collaborate to solve customer issues. Read more Funnel Phones track calls, text messages, and web forms to determine which ads, keywords, and marketing campaigns produce the best results. Tracking numbers are virtual phone numbers assigned to your online or offline marketing campaigns that track your ad performance. Powered with a simple easy to use reporting dashboard clearly shows you which marketing and ad campaigns are generating the most leads and the most sales. Read more Consio is an AI-powered phone platform built for Shopify merchants that automates inbound and outbound customer conversations. It uses AI voice agents to handle customer support, recover abandoned carts, run sales campaigns, send SMS, and provide real-time revenue attribution—helping ecommerce businesses improve customer experience while increasing sales and operational efficiency. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $29.0.
  • Free Trial Available
SW Score & Breakdown

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    60%
  • Momentum
    63%
  • Popularity
    67%

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    88%
  • Reviews
    60%
  • Momentum
    61%
  • Popularity
    61%

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    80%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    60%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • SaaS/Web/Cloud
  • Mobile - Android
  • SaaS/Web/Cloud
  • Mobile - Android
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
API Support
  • Available
  • NA
  • NA

Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $29.0.
  • Free Trial Available
Pricing Plans
Monthly Plans Annual Plans

Plus Custom

Omni-Gold Custom

Dialer-Gold Custom

Ultimate Custom

Virtual Plan $29.00 $39.00 per month

Growth Plan $49.00 $59.00 per month

Pro Plan $99.00 $109.00 per month

 
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Not Available

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Screenshots & Videos

Screenshots Agent Interactions List
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Vendor information

Company Details Located in: Italy Located in: Alexandria, Virginia

Not available

Contact Details

+39 011 198 865 00

https://www.xcally.com/

Not available

https://funnelphones.com/buyfp

Not available

http://consio.ai/

Social Media Handles

Not available

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