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Description | UserGuiding is a tool that lets website owners create interactive product tours without coding within minutes. It’s a user-friendly tool that is largely meant for three prominent use cases, namely onboarding new users, promoting newly launched features, and onboarding new employees to internal tools. All of these help in increasing product adoption and decreasing the time taken to adapt to a new product or feature. In-depth analytics features are built right into the tool to track the performance of the guides/tours. Segmenting users and showing different variations to each user-base can be done using the tool as well. Before publishing the final version of the product tour, UserGuiding lets creators preview the said version. This not only helps in ensuring a great experience for end-users but also facilitates proper testing of the tour before it goes live. In case the users close the tour, there is an assistant at one’s disposal which triggers the tour from start again, making it quickly accessible. Read more | Userpilot is a product growth monitoring platform that helps businesses to deliver personalised in-app experiences and improve customers’ journeys at every stage. The platform helps to analyse the behaviour of individual customers and create effective onboarding experiences based upon the acquired data. Analysing customers’ behaviour also enables businesses to enhance their product adoption cycle, helping them with the most efficient user cases. It also enables businesses to develop product retention habits within customers by adding more value to the product buying journey. With Userpilot, businesses can keep their customers updated about the latest changes in the product and encourage them to buy it. It also encourages customers to discover the new features of the product on their own. Userpilot allows businesses to set goals for their product growth, track customer engagement rate, besides measuring success rate through goal completion analysis. Marketers can also run micro surveys to get actionable feedback and qualitative insights easily. Read more |
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Overall, UserGuiding has received positive feedback from customers. Reviewers appreciate its user-friendly interface, ease of use, and the ability to create interactive guides and walkthroughs without coding. Additionally, customers commend the platform's customization options, allowing them to tailor guides to match their brand identity. However, some users have mentioned occasional glitches and limited integration options as areas for improvement. Nevertheless, UserGuiding is generally well-received for its effectiveness in improving user onboarding and engagement. |
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Start-Up Plan $990.00 $990.00 per year Growth Plan $2,490.00 $2,490.00 per year Enterprise Custom |
Growth $249.00 $299.00 per month Enterprise $749.00 $749.00 per month |
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Company Details | Located in: San Francisco, CA | Located in: San Francisco, California Founded in: 2018 |
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Not available https://userguiding.com/ |
Not available https://userpilot.com/ |
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