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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Aspect Via is a one-of-a-kind customer engagement platform that covers all the customer service bases while taking full advantage of Amazon Web Service (AWS) cloud services and infrastructure. The Aspect Via platform approach eliminates the headaches and costs of maintaining traditional, loosely coupled contact center point solutions for your call center, self-service/IVR and workforce management needs. Read more | Ultatel is a comprehensive cloud contact center solution for businesses. With this powerful platform, companies can better communicate with customers and offer them an enhanced experience that maximizes customer satisfaction. Ultatel enables businesses to connect with their customers on any platform they choose, ensuring that customer interactions are easy and seamless. In addition, it enables businesses to stay ahead of the competition by meeting the ever-evolving demands of their customers. With its innovative features and advanced capabilities, Ultatel ensures faster response times and improved problem resolutions while also increasing customer loyalty development. Companies will benefit from its intuitive user interface that simplifies communication management as well as access analytics and insights into customer behaviour for informed decisions. With the help of Ultatel, businesses can be sure that they will continue to grow and prosper in changing market conditions. Read more |
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SW Score & Breakdown |
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
5 Features
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5 Features
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Common Features for All |
Auto Call Recording
Call Monitoring
IVR Support
Inbound Call Center
Live Chat
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management (Calls)
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Auto Call Recording
Call Monitoring
IVR Support
Inbound Call Center
Live Chat
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management (Calls)
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Aspect Via Custom |
CONTACT $37.95 $40.95 per user / month PLUS $40.95 $43.95 per user / month ULTIMATE $43.95 $46.95 per user / month |
View Detailed Pricing
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View Detailed Pricing
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ipSCAPE
4.9 Based on 33 Ratings
RingCentral Engage Digital
4.3 Based on 26 Ratings |
RingCentral Contact Center
4.1 Based on 281 Ratings
Ozonetel CloudAgent
4.5 Based on 27 Ratings |
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Screenshots |
+ 2 More
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Videos |
+ 2 More
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+ 1 More
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Company Details | Located in: Arizona, United States | Located in: Herndon, Virginia Founded in: 2016 |
Contact Details |
+91 804 3406358 https://www.aspect.com/in/solutions/customer-engagement-platform |
800-930-9912 https://www.ultatel.com/cloud-contact-center/ |
Social Media Handles |
Not available |
Not available |
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