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Freshdesk

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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ThriveDesk logo
Help Desk Software

4.9 21 user ratings

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Overview

Description Support hub is an ideal help desk software that lets businesses easily deal with customer support tickets, collect customers information and create a knowledge base to offer the best possible support for the businesses. This software allows individuals to handle customer support tickets easily and formulate a knowledge database and stay in contact with other platforms that the individuals use to keep their business grow. Support Hub is an All-in-One solution that comprises various features that include canned responses that save and reuse some common replies to enhance the response time. You can easily remove and export and import customer information directly from the admin panel through the customer management feature. And through the knowledge base feature, you can immediately create comprehensive documentation, so your customers can easily find the answer that they are looking for. Support hub also integrates with Envato integration that lets customers connect with their Envato account to provide a better support experience. With Support Hub, users can additionally set up an auto-responder to inform their consumers that they are unavailable or on vacation. Read more As an SMB, your brand image, mission and values are hugely represented by your customer service. With ThriveDesk, customer service teams can easily manage conversations across channels, offer immediate support, and delight customers every step of the way. Read more
Pricing Options
  • Free Trial Available
  • Starts at $19.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $25.0.
SW Score & Breakdown

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    79%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • Online
  • Online

Reviews & Ratings

User Rating
Not Available
4.9/5 21 user ratings
Rating Distribution
Not Available
  • Excellent

    90.5%
  • Very Good

    9.5%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $19.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $25.0.
Pricing Plans
Monthly Plans Annual Plans

Free Free

Starter $19.00 $19.00 per month

Standard $59.00 $59.00 per month

Elite $149.00 $149.00 per month

Starter $25.00 $49.00 per user / month

Plus $49.00 $99.00 per user / month

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Support Hub screenshot Shared Inbox
+ 4 More

Vendor information

Company Details

Not available

Located in: Dhaka, Bangladesh
Contact Details

Not available

https://support-hub.io/

Not available

https://www.thrivedesk.com/

Social Media Handles

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