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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Zendesk helps you to connect with your customers using it’s cloud-based call center solution. It allows you to choose a toll free number for delivering your service. Using this software, you can receive unlimited inbound calls and also you can support your customers by making outbound calls. In addition it allows you to make concurrent calls to support multiple conversations from same number. It provides browser-based call center solution that allows you to manage all your calls from browser and does not require any phone hardware. Moreover, it allows you to record all calls that can be later used for QA. Read more | TelebuHub is a single-window software that’s loaded with all the tools and applications you need to manage an inbound, outbound or blended call center on the cloud or onsite. Host inbound, outbound or blended call centers with multiple IVR processes. Design your own IVR flow, define service levels & manage everything in real-time. Inbuilt CRM, Ticket Management, Knowledge Management System & Agent Scorecards. Use preview, progressive, or predictive dialers or trigger prerecorded voice broadcasts. A single view dashboard for agents, team leads, managers & back-office employees. Read more |
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SW Score & Breakdown |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 3 Most Worthy # 2 Fastest Growing |
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Total Features |
10 Features
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5 Features
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Common Features for All |
Auto Call Recording
Call Monitoring
Concurrency Support
IVR Support
Inbound Call Center
Live Chat
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management (Calls)
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Auto Call Recording
Call Monitoring
Concurrency Support
IVR Support
Inbound Call Center
Live Chat
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management (Calls)
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Lite Free Partner Edition $9.00 $9.00 per user / month Team $19.00 $19.00 per user / month Professional $49.00 $49.00 per user / month Enterprise $89.00 $89.00 per user / month |
TelebuHub Custom |
View Detailed Pricing
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View Detailed Pricing
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FIVE CRM
4.7 Based on 32 Ratings |
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Screenshots |
+ 1 More
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Videos |
+ 1 More
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Company Details | Located in: San Francisco, California | Located in: Hyderabad, India |
Contact Details |
888-670-4887 https://www.zendesk.com/talk/ |
+91-40-23120000 https://www.telebu.com/hub |
Social Media Handles |
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