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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Telax logo
Call Center Software

4.6 28 user ratings

View Details

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Voiptime logo
Call Center Software

4.8 94 user ratings

View Details
Featured

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Consio logo
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Overview

Description Telax is a popular call centre software that is designed to deliver robust features, world class deployment, and carrier grade reliability to its customers. It aims at providing innovative marketing and sales solutions that increase the profit and revenue of the company. The software is an industry leading cloud contact service solution that combines top class features with the best support services. It enables the users to manage queue calls efficiently in order to ease up the process of tele calling. With Telax, the users get an inbound call center along with an outbound call center. It is an ideal software solution for all types of enterprises, ranging from small to medium to large as it facilitates easy call recording and escalation management. Users get a progressive dialer to make their work all the more effective with Telax. It further provides a 24/7 live rep for easy assistance and maintenance. The pricing of the software is quotation based but they offer a free demo version to get to know about their features. The users have to contact the officials directly through their website to know more about the pricing details. Read more Voiptime is a cold calling software that is based not the cloud and drives the outbound sales of businesses. It automates the calling process with intuitive features such as preview dialer, power dialer, and predictive dialer systems. The tool packs all the capabilities of a phone dialing software into a neat package that can boost the ROI of businesses. All the three auto dialers are backed by a unique dialing logic. It even makes use of Webhooks and an API to pave way for two-way integration. Voiptime even includes local DID phone numbers for the US and up to a hundred other countries. With the help of a real-time dashboard, managers can bring themselves to speed with recent agent activities and the progress of various call campaigns that agents are working on. And a built-in CRM system sports complete client cards and information. Features include personalized conversations, downtime minimisation and maximum connect rate. Read more Consio is an AI-powered phone platform built for Shopify merchants that automates inbound and outbound customer conversations. It uses AI voice agents to handle customer support, recover abandoned carts, run sales campaigns, send SMS, and provide real-time revenue attribution—helping ecommerce businesses improve customer experience while increasing sales and operational efficiency. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
SW Score & Breakdown

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    78%
  • Reviews
    60%
  • Momentum
    66%
  • Popularity
    65%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    60%
  • Momentum
    71%
  • Popularity
    68%

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    80%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    60%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Installed - Windows
  • SaaS/Web/Cloud
  • Installed - Windows
  • SaaS/Web/Cloud
  • Installed - Windows
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • Available
  • NA

Reviews & Ratings

User Rating
4.6/5 28 user ratings
4.8/5 94 user ratings
Not Available
Rating Distribution
  • Excellent

    64.3%
  • Very Good

    32.1%
  • Average

    0%
  • Poor

    3.6%
  • Terrible

    0%
  • Excellent

    80.9%
  • Very Good

    19.1%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
Not Available
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
Pricing Plans
Monthly Plans Annual Plans

Telax Custom

Professional Custom

Enterprise Custom

 
View Detailed Pricing
View Detailed Pricing
Not Available

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Screenshots & Videos

Screenshots Telax Demo - Telax Admin Portal Configuration Classification
+ 5 More
Predictive dialer
+ 5 More
24/7 coverage, zero missed calls
+ 1 More
Videos Video Thumbnail
+ 1 More
Not Available Not Available

Vendor information

Company Details Located in: Ontario, Canada Located in: Denver, Colorado

Not available

Contact Details

647-277-1000

https://telax.com/

+1 (720) 362-50-05

https://voiptimecloud.com/

Not available

http://consio.ai/

Social Media Handles

Not available

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