Freshdesk |
79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Support hub is an ideal help desk software that lets businesses easily deal with customer support tickets, collect customers information and create a knowledge base to offer the best possible support for the businesses. This software allows individuals to handle customer support tickets easily and formulate a knowledge database and stay in contact with other platforms that the individuals use to keep their business grow. Support Hub is an All-in-One solution that comprises various features that include canned responses that save and reuse some common replies to enhance the response time. You can easily remove and export and import customer information directly from the admin panel through the customer management feature. And through the knowledge base feature, you can immediately create comprehensive documentation, so your customers can easily find the answer that they are looking for. Support hub also integrates with Envato integration that lets customers connect with their Envato account to provide a better support experience. With Support Hub, users can additionally set up an auto-responder to inform their consumers that they are unavailable or on vacation. Read more | Built for customer support teams, as well as the customers, SympoQ is an intuitive and flexible help desk system built to manage and automate customer service and support activities from a single place. SympoQ can be set up and available for operations in less than 10 minutes with its flexible and easy to use configuration. With SympoQ, your customer support takes advantage of a robust support system that keeps your customers informed and in control of their issues. It allows you to take customer requests and assign them to the relevant functional area or agents for follow-up. The SympoQ customer portal is accessible 24/7 with self-service capabilities. Customers are able to search for solutions from the knowledge base without the need of contacting the help desk. The portal enriches customer experiences and results in increased loyalty from customers. SympoQ is customizable to business profile to deliver solutions that can satisfy complex requirements without becoming burdensome. Appearance and localization, email templates, they are all customizable. You can even set a public or a private site, choosing between internal or external help desk depending on your customers and support processes. Read more |
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| SW Score & Breakdown |
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
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Free Free Starter $19.00 $19.00 per month Standard $59.00 $59.00 per month Elite $149.00 $149.00 per month |
Concept /Month Team $79.00 $79.00 per month Premium $325.00 $325.00 per month |
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View Detailed Pricing
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View Detailed Pricing
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| Company Details |
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| Contact Details |
Not available https://support-hub.io/ |
Not available https://www.sympoq.com/ |
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