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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Salesforce logo
CRM Software

4.3 7,669 user ratings

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73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

DongoCRM logo
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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Keap logo

Keap

CRM Software

3.9 1,532 user ratings

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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ClickUp logo

ClickUp

Project Management Software

4.7 5,810 user ratings

Free Forever ➔

Overview

Description Salesforce is a futuristic Customer Relationship Management Software bringing companies and their customers together. The integrated software helps departments like commerce, marketing, sales and service to get a unified view of each client. Moreover, companies can also leverage on the particular to deliver amazing shopping experiences to individual buyers, automate time-consuming jobs, assure quick resolution to queries raised from the customers front and strategise personalised marketing schemes. The solution serves organisations scattered across industries like retail, automotive, higher education, public sector, media, communication, hospitality and transportation, nonprofit and more. With Salesforce, organisations get the advantage of joining the 150,000+ like-minded companies where they can find a massive community of experts ready to help in their company’s growth, besides offering an estimate of their Return on Investment (ROI). Lastly, AI technology equipped chatbot (Einstein) within the software helps companies reassess past interactions with individual clients and better understand raised queries. Read more DongoCRM is a CRM software designed for small businesses. It helps manage business operations like clients, bookings, staff, expenses, finances and more, all from one place. It comes with an interactive calendar that enables users to control their appointments and informs about the booking status. The calendar also helps configure and register details associated with each client visit. DongoCRM reduces ‘No-Show’ bookings by sending reminders to clients. This contact management software boosts client satisfaction by sending them special and custom annotations. Users can access this cloud-based software from anywhere, with all the user’s data being always up-to-date. With DongoCRM, take better decisions by monitoring the updated results reports that provide detailed insights into various business operations. DongoCRM comes with a dashboard that shows the performance of sales and client visits. Using this application, users can manage all of their clients seamlessly. This CRM software helps track payments and expenses, and take complete control of the business. Read more Keap is an intuitive Sales, CRM and Marketing Automation software that can be utilised by businesses to enhance their sales and save time as well. Companies get to generate more leads, sort them out and forward the right kind of messages to the right people. They can also trust on the particular to generate a robust customer experience and gather loyal patrons. Its inbuilt features and functionality include email marketing, reporting and analytics, sales pipeline, CRM, sales and marketing automation, appointments, payments and more. Users can leverage Keap to generate custom forms and embed them within their landing pages and websites. This also helps them trigger automated actions in real-time. Inbuild SMS and Email marketing feature help users forward broadcast messages to individual target groups, driving in greater sales. They can also automate the entire sales follow-up and enhance lead conversion rates through the sales pipeline. Read more ClickUp is a simple, cloud-based collaboration and project management tool created for all user types. With ClickUp, you have all the features needed to help simplify and streamline your processes including sales, marketing, design and development. ClickUp features an agile board view that allows you to monitor every task on your team in one board and assign tasks to various members of the team. Tasks progress can be viewed in form of percentage and can be marked either “resolved” or “in progress” or users can alternatively customize their task progress statuses. A Gantt chart lets you view your tasks in timeline by list or person and automatically add updates in real time. ClickUp organizes task management in a hierarchal manner and allows you to sort tasks according to their priority. This property allows for improved productivity and lets you to structure your projects by assigning tasks to groups and arranging those groups under different categories. The software can be seamlessly integrated to Slack and similar apps through Zapier. The machine learning capability of the software assists project managers give realistic timeframes for completion of projects and lets teams accomplish their tasks before the deadline. Read more
Pricing Options
  • Free Trial Available
  • Starts at $25.0.
  • Free Trial Available
  • Starts at $10.0.
  • Free Trial Available
  • Starts at $159.0.
  • Free Trial Available
  • Starts at $7.0. Offers Free-forever and Custom plan.
SW Score & Breakdown

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    88%
  • Momentum
    79%
  • Popularity
    97%

73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    69%
  • Reviews
    60%
  • Momentum
    61%
  • Popularity
    64%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    86%
  • Momentum
    64%
  • Popularity
    92%

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    94%
  • Momentum
    68%
  • Popularity
    95%
SaaSworthy Awards # 2 Most Worthy # 7 Highly Rated
Not Available
# 9 Highly Rated # 3 Most Popular # 2 Highly Rated # 5 Fastest Growing

Technical Details

Organization Types Supported
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA
  • Available
  • Available

Reviews & Ratings

User Rating
4.3/5 7,669 user ratings
Not Available
3.9/5 1,532 user ratings
4.7/5 5,810 user ratings
Rating Distribution
  • Excellent

    44.4%
  • Very Good

    41.9%
  • Average

    10.7%
  • Poor

    2.1%
  • Terrible

    0.8%
Not Available
  • Excellent

    43.4%
  • Very Good

    29.6%
  • Average

    12.3%
  • Poor

    3.9%
  • Terrible

    10.7%
  • Excellent

    76.3%
  • Very Good

    20.7%
  • Average

    2.2%
  • Poor

    0.3%
  • Terrible

    0.4%
User Sentiments

    Extensive Customization Options, Robust Reporting Capabilities, Comprehensive Feature Set, Extensive Integrations

    Steep Learning Curve, Slow Performance, Outdated User Interface, Complicated Reporting Tool

    Not Available

    Email Marketing Automation, Customer Relationship Management (CRM), Ease of Use, Extensive Integrations

    Complex learning curve, Limited Landing Page Builder, Mobile App Functionality, Lack of Invoice Customization

    Customizable Workspaces, Extensive Integrations, User Friendly Interface, Comprehensive Task Management

    Mobile App Performance, Slow Loading Times, Steep Learning Curve, Limited Free Plan Functionality

Review Summary

Salesforce Sales Cloud is lauded for its extensive customization options and seamless integration with various apps, enabling businesses to build tailored solutions. Users appreciate its user-friendly interface, robust reporting capabilities, and the ability to track customer journeys comprehensively. However, some users find the platform complex, especially for beginners, and point out the high cost of additional licenses and features.

Not Available

Overall, users find the software easy to use and helpful for managing customer relationships. They appreciate the features for tracking leads, managing sales pipelines, and automating marketing campaigns. However, some users have reported issues with customer support and occasional bugs or glitches. Additionally, some users have expressed concerns about the pricing, feeling that it is somewhat expensive compared to similar products.

Users appreciate ClickUp's user-friendly interface, customization options, and comprehensive features, making it suitable for teams of various sizes and industries. It excels in project management, task tracking, and collaboration. However, some users have experienced occasional technical glitches and limitations in reporting and integrations. Additionally, the pricing structure can be complex for some users. Overall, ClickUp is a popular choice for project management, offering a range of features and customization options, but users should be aware of potential technical issues and pricing complexities.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $25.0.
  • Free Trial Available
  • Starts at $10.0.
  • Free Trial Available
  • Starts at $159.0.
  • Free Trial Available
  • Starts at $7.0. Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Starter Suite $25.00 $25.00 per user / month

Professional $80.00 $80.00 per user / month

Enterprise $165.00 $165.00 per user / month

Unlimited $330.00 $330.00 per user / month

Unlimited+ $500.00 $500.00 per user / month

DongoCRM $10.00 $10.00 per user / month

Pro $159.00 $199.00 per month

Max $229.00 $299.00 per month

Ultimate $229.00 $299.00 per month

Free Free

Unlimited $7.00 $10.00 per user / month

Business $12.00 $19.00 per user / month

Enterprise Custom

 
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Alternatives

 

Screenshots & Videos

Screenshots Salesforce Adoption Dashboards
+ 2 More
Not Available Campaign Builder
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Project Management
+ 4 More
Videos Video Thumbnail
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Video Thumbnail Video Thumbnail
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Vendor information

Company Details Located in: San Francisco, California Founded in: 1996 Founded in: 2019 Located in: Chandler, AZ - 85286 Founded in: 2001 Located in: San Diego, CA Founded in: 2016
Contact Details

+1 800-667-6389

https://www.salesforce.com/crm/

Not available

https://www.dongocrm.com/

+1 866-800-0004

https://keap.com/

Not available

https://clickup.com/

Social Media Handles

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