98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more HubSpot CRM
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Act!
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Description | Salesforce is a futuristic Customer Relationship Management Software bringing companies and their customers together. The integrated software helps departments like commerce, marketing, sales and service to get a unified view of each client. Moreover, companies can also leverage on the particular to deliver amazing shopping experiences to individual buyers, automate time-consuming jobs, assure quick resolution to queries raised from the customers front and strategise personalised marketing schemes. The solution serves organisations scattered across industries like retail, automotive, higher education, public sector, media, communication, hospitality and transportation, nonprofit and more. With Salesforce, organisations get the advantage of joining the 150,000+ like-minded companies where they can find a massive community of experts ready to help in their company’s growth, besides offering an estimate of their Return on Investment (ROI). Lastly, AI technology equipped chatbot (Einstein) within the software helps companies reassess past interactions with individual clients and better understand raised queries. Read more | Salesforce Email Studio is the leading marketing solution available in the market for enhancing engagement with every customer. Meet email Studio is one of the excellent software for small, medium, and large companies. It significantly enhances the team efficiency by making their job easier as they use intelligence to determine the right audience. It customizes every interaction along the journey with the user’s brand using built-in AI, engages each customer at scale using advertising email, mobile, and social solutions. Meet Salesforce email software helps the IT sales, eCommerce, and marketing team come and work on one platform anywhere to keep their customers happy. It comprises robust data management to systemize and secure data in order to create complete consumer data profiles. Salesforce email software is an excellent email marketing platform to built basic campaigns with 1-1 messages. This platform lets the users engage with their customers with their customized messages and personalized templates. Moreover, it also segments the mailing list using a drag and drop tool. You can strengthen your customer relationship with email conversation using Salesforce Email Studio that offers a quotation-based pricing strategy with a wide range of premium plans to choose from. Read more | A forever-free customer relationship management software that provides solution to all your CRM needs. HubSpot CRM automates the tasks for your sales people which allows more work with less data entry. The interactions are tracked down automatically and a separate visual dashboard displays deals for total visibility. Now handle upto 1,000,000 contacts, users and storage without any expiration date all of it without paying a penny. With Hubspot CRM, you can also send emails in a personalized sequence which is delivered as per the schedule you set. Get notified whenever any lead opens your email so that you know how to follow-up with that particular lead. Read more | Act! CRM is designed keeping in mind the needs of small size and mid size businesses to build lasting relationships with their customers. The software lets you personalize your platform and work-station the way you want so that your employees can adapt to it easily. Make informed decisions with Act! by using its interactive visual dashboard which displays snapshots of real-time metrics. You can also customize these reports in your unique way to get a better understanding of it. With Act! CRM, you get a number of powerful marketing and sales features that help you fuel your business growth. You can also send mobile-friendly campaigns that can drive sales to your contacts and groups. Read more |
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SW Score & Breakdown |
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 2 Most Worthy # 7 Highly Rated | # 16 Highly Rated | # 4 Highly Rated # 2 Fastest Growing | # 11 Most Popular # 9 Most Popular |
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User Sentiments |
Extensive Customization Options, Robust Reporting Capabilities, Comprehensive Feature Set, Extensive Integrations Steep Learning Curve, Slow Performance, Outdated User Interface, Complicated Reporting Tool |
Email Marketing Automation, Personalized Email Campaigns, Extensive Integrations, Comprehensive Reporting and Analytics Occasional Software Glitches, Steep Learning Curve, Slow Customer Support, Outdated User Interface |
User Friendly Interface, Extensive Integrations, Email Tracking, Task Management High Pricing, Limited Customization, Occasional Software Glitches, Complex Workflows |
Ease of Use, Comprehensive Contact Management, Excellent Customer Support, Customizable Database Software Glitches/Bugs, Outlook Integration Issues, Outdated User Interface, Limited Third-Party Integrations |
Review Summary |
Numerous reviewers find the software user-friendly, customizable, and effective in managing customer relationships and sales pipelines. Its robust features, such as lead generation, opportunity tracking, and analytics, are highly appreciated. However, some users mention occasional technical glitches, a steep learning curve, and pricing concerns. Overall, reviewers acknowledge Salesforce's strengths in sales automation, CRM, and customer service, highlighting its ability to streamline processes, enhance collaboration, and improve sales performance. |
Overall, reviewers agree that the software is user-friendly and straightforward, with an intuitive interface. They also appreciate the wide range of features, including email templates, drag-and-drop editor, A/B testing, and analytics. Additionally, many users find the software to be reliable and effective in helping them create and send effective email campaigns. However, some reviewers have expressed concerns about the cost of the software and the lack of integration with certain third-party applications. |
Overall, users praise HubSpot CRM for its ease of use, comprehensive features, and excellent customer support. With an average rating of 4.5 out of 5 stars across various review platforms, the platform is highly recommended for businesses seeking a user-friendly and feature-rich CRM solution. Users particularly appreciate HubSpot CRM's intuitive interface, robust sales and marketing automation capabilities, and ability to integrate with other business applications. Some reviewers have reported occasional glitches and limitations in customization options, but these are generally outweighed by the platform's strengths. |
Overall, reviewers commend the software's user-friendly interface, comprehensive features, and solid customer support. Users appreciate its customization options, ease of use, and helpful reporting capabilities. They also highlight its effective contact management, sales tracking, and marketing automation capabilities. Many users find the software beneficial for managing customer relationships and streamlining sales processes. However, some users mention occasional technical glitches and limited integration options as areas for improvement. |
Read All User Reviews | Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Starter Suite $25.00 $25.00 per user / month Professional $80.00 $80.00 per user / month Enterprise $165.00 $165.00 per user / month Unlimited $330.00 $330.00 per user / month Unlimited+ $500.00 $500.00 per user / month |
Salesforce Email Studio Custom |
Free Tools Free Starter l (For individuals & small teams) $15.00 $20.00 per month Professional (For individuals & small teams) $800.00 $890.00 per month Professional (For businesses & enterprises) $4,999.99 $4,999.99 per month Enterprise (For businesses & enterprises) $3,600.00 $3,600.00 per month |
Act! Premium Cloud $30.00 $30.00 per user / month Act! Premium Desktop $37.50 $37.50 per user / month AMA Select (Marketing Automation Plan) $79.00 $79.00 per user / month |
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Microsoft Dynamics 365 for Sales
3.6 Based on 1387 Ratings Salesforce Vs Microsoft Dynamics 365 for Sales |
Salesforce Advertising Studio
4.3 Based on 47 Ratings
Hubspot Marketing Hub
4.7 Based on 3360 Ratings
EngageBay
4.8 Based on 463 Ratings |
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Company Details | Located in: San Francisco, California Founded in: 1996 | Located in: San Francisco, California | Located in: Cambridge, Massachusetts Founded in: 2006 | Located in: Denver, Colorado Founded in: 2001 |
Contact Details |
+1 800-667-6389 https://www.salesforce.com/crm/ |
1-800-667-6389 https://www.salesforce.com/products/marketing-cloud/email-marketing/ |
+1 888 482 7768 https://www.hubspot.com/products/crm |
+1 866-873-2006 https://www.act.com/ |
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