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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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Description | Rocketbots allows you to communicate with customers in their channel of choice from one centralized platform using either your customer service agents or the platform’s AI-powered chatbot. After you connect the messaging apps you use to talk to customers, you and the Rocketbots chatbot can start and reply to conversations, no matter which app or platform the customer is using.The chatbot learns from each conversation so that the replies it gives become smarter as it goes along. Rocketbots also allows you to better manage your contacts as all conversations are stored in one place so you can build up a better profile of each person. Rocketbots enables you to choose whether to assign conversations to customer service agents when your customers require human interaction, or to automate answers with the chatbot when the question is more straightforward, or if it’s a frequently asked question. Read more | maaiiconnect is a customer collaboration and engagement platform that helps business owners boost their sales and customer support system. Organisations can deliver cloud-based omnichannel support to their customers through smart interaction routing and web-based communication metrics in a seamless manner. Moreover, integration with existing CRM and social media, adds extra advantages in this aspect. The platform also provides a host of analytics and intelligent communication tools helping users drive their business sales. Besides leveraging a complete suite of telecom capabilities, business owners also get to receive adequate support in their sales mobility, SMS campaign management, call analytics and reports. An easy configuration feature adds to the flexibility of the platform in real-time. Also, maaiiconnect is a reliable and secure platform compliant with GDPR, ISO 27001 and ISO 9001 certifications. The software appears with a 24/7 support facility along with a 99.95% uptime guaranteed Service Level Agreement. Overall, it is a comprehensive solution that users can use to manage their omnichannel customer engagement. Read more |
Pricing Options |
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SW Score & Breakdown |
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
6 Features
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10 Features
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Common Features for All |
Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Starter Free Pro $19.00 $19.00 per month Business $99.00 $99.00 per month Enterprise Custom |
Essentials Free Lite $15.00 $19.00 per user / month Pro $25.00 $29.00 per user / month Business $35.00 $39.00 per user / month |
View Detailed Pricing
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LiveAgent
4.7 Based on 2506 Ratings |
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Screenshots |
+ 5 More
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+ 4 More
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Videos |
+ 2 More
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+ 5 More
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Company Details | Located in: Hong Kong, China | Located in: Hong Kong, China |
Contact Details |
Not available https://rocketbots.io/ |
+852 3472 0992 https://www.maaiiconnect.com/ |
Social Media Handles |
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