3CX |
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | CloudTalk is a virtual phone system for remote sales and customer service teams. It helps businesses maintain a local presence with an international phone number and allows them to operate their virtual call center from anywhere. The system easily adapts to the needs and size of the business. The voice features help improve the customer support team with advanced features such as call queuing, call recording, short numbers or call masking. The tool’s intelligent call routing ensures that calls are routed to the right agents based on custom criteria. Businesses can boost the productivity of their staff, teams or departments with outbound call center features such as click to call, call notes, transfer, predictive dialer or agent status. CloudTalk can also be integrated with existing CRM tools, helpdesk, and e-commerce solutions. Organizations can improve the quality of their VoIP call center with detailed call statistics, agent reporting, emotion and sentiment analytics, and more features. Some other tools ensure better and easier management include security, unlimited concurrent calls, responsive web admin, and multi-language phone. Read more | Everything your team needs to connect better with prospects, customers and with each other. Set up your cloud PBX in minutes. Add numbers and users in one click. Make unlimited calls to 110 destinations. Integrate with leading CRM and Helpdesk tools. Call center tools, supervision and coaching features. Video conferencing and group messaging. Read more |
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| SW Score & Breakdown |
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 8 Fastest Growing |
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| Review Summary |
CloudTalk is praised for its user-friendly interface, ease of setup, and extensive features. Users appreciate the call quality, reporting capabilities, and integrations with popular business tools. Additionally, CloudTalk's customer support is frequently lauded for its responsiveness and helpfulness. However, some users have reported occasional technical glitches and limitations with certain features. Overall, CloudTalk receives positive feedback for its user-friendly design, rich features, and reliable customer support. |
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Starter $25.00 $30.00 per user / month Essential $30.00 $40.00 per user / month Expert $50.00 $60.00 per user / month Custom Custom |
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RingCentral Contact Center
4.1 Based on 281 Ratings 
Dialpad Contact Center
4.3 Based on 207 Ratings 
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| Company Details | Located in: New York City, New York Founded in: 2016 | Located in: Atlanta, Georgia Founded in: 2005 |
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+1 888-487-1675 https://www.cloudtalk.io/ |
+1 470 634 8800 https://www.ringover.com/ |
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