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RingCentral Office

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Overview

Description 3CX is a robust business communication software that helps companies to conduct remote business meetings, reply to service customer requests and work with more efficiency. The software is specially built for teams who are working remotely. It enables employees to make seamless video calls with the help of presentation and remote assistance tools. With a live chat facility, users can convert their visitors into leads, increase the frequency of communication with customers and enhance the overall experience, adequately. Moreover, a full-featured PABX system, offered by 3CX includes call queues, web conferencing and a built-in video call generation facility, enabling employees to boost customer services on the go. Employees can even reply to business SMS, website and Facebook messages, chat with co-workers, make or receive calls and start video calls to ensure customer satisfaction in every possible way. The software can also be used to send and receive instant text messages via a designated business phone number so that employees don’t have to use their personal mobile numbers. Read more Everything your team needs to connect better with prospects, customers and with each other. Set up your cloud PBX in minutes. Add numbers and users in one click. Make unlimited calls to 110 destinations. Integrate with leading CRM and Helpdesk tools. Call center tools, supervision and coaching features. Video conferencing and group messaging. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $145.0. Offers Free-forever plan.
  • Free Trial Available
  • Ringover Offers Custom plan.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • Online
  • Online
API Support
  • NA
  • Available

Reviews & Ratings

User Rating
4.6/5 140 user ratings
5/5
Ratings Distribution
  • Excellent

    68.3%
  • Very Good

    22.8%
  • Average

    6%
  • Poor

    1.5%
  • Terrible

    1.5%
  • Excellent

    95%
  • Very Good

    5%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
Review Summary

Users appreciate 3CX's ease of use, cost-effectiveness, and feature-richness. Many reviewers highlight its user-friendly interface, straightforward setup process, and comprehensive range of features, including call forwarding, voicemail, video conferencing, and integration with various CRM systems. Additionally, 3CX's pricing is considered competitive, especially for small businesses and startups. Reviewers also mention the reliability and call quality of the platform, with some noting occasional glitches or connectivity issues. Overall, users generally express satisfaction with 3CX, citing its user-friendly design, feature set, and affordability as key strengths.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $145.0. Offers Free-forever plan.
  • Free Trial Available
  • Ringover Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

3CX Free Free

3CX SMB $175.00 $175.00 per year

3CX PRO $145.00 $145.00 per year

3CX ENT $180.00 $180.00 per year

Smart Others

Power Others

Enterprise Custom

 
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Alternatives

 

Screenshots & Videos

Screenshots 3CX Wallboard
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Videos Video Thumbnail
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Vendor information

Company Details Located in: Nicosia, Cyprus Founded in: 2005 Located in: Atlanta, Georgia Founded in: 2005
Contact Details

Not available

https://www.3cx.com/

+1 470 634 8800

https://www.ringover.com/

Social Media Handles

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