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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Responcierge aims to improve customer service and engagement by offering a range of live chat and client support tools. Using just one single button on their website, businesses can offer their customers a number of ways to communicate with them. These communication methods include options for live chat, phone calls, searching a knowledge base, sending a message, accessing an on-demand webinar, and scheduling a demo. You can choose which methods you want to use according to your business and the type of customers interactions you normally have. The idea is to allow the customer to get in contact in the way they prefer for their particular problem at the point they are at in the customer journey. It also means that buyers who aren’t far enough on in the buying journey to want to speak with you still have options to interact with your company. Responcierge also enables your business to be available 24/7. Read more | IVCbox offers products and solutions for businesses to connect with their customers, which include live chat, video call, and chatbot. To set up Live chat on their websites, users need to sign up for IVCbox and complete the registration after which they integrate the generated code into their websites. Customer conversation history is available on the cloud and can be viewed at a later date. It also allows for some customer management by letting the users maintain customer information such as names, email addresses, phone numbers, etc. Calling agents can also access and fill out the customer information. Video Chat lets users set up a video chat on their websites. The video conversations are also stored and are accessible on the cloud for reviews and analysis. Chatbot offers code-less Chatbot functionality to web pages for 24x7 support. Users can customize the products using various colors to suit the brand identity better. Read more |
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SW Score & Breakdown |
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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
9 Features
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8 Features
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Common Features for All |
Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Organization Types Supported |
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Platforms Supported |
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API Support |
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User Rating |
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Ratings Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Forever Free Free Premium Plan $25.00 $25.00 per month |
Basic Free Pro $25.00 $25.00 per month Team $39.00 $39.00 per month |
View Detailed Pricing
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ChatBot
4.6 Based on 57 Ratings |
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Screenshots |
+ 7 More
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+ 4 More
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Company Details | Located in: Orlando, Florida | Located in: Newark, Delaware |
Contact Details |
Not available https://responcierge.com/ |
Not available https://ivcbox.com/live-chat |
Social Media Handles |
Not available |
Not available |
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