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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Rambl is a Call Center software that increases sales through the phone system. The Software offers features such as Click-to-Dial, Forward Calls, Call Auto-Logging, Voicemail Drop, Incoming & Outgoing Calls, Playbook Monitoring & Tuning, Call Data Export, Search and Call Recording Governance and many more. The software has an Auto Dialer feature to increase conversion rates, and streamline the workflow integrated with CRM dialing experience. The software also integrates with tools such as Salesforce, HubSpot, Google, Office 365, UberConference, Zoom, GoToMeeting, JoinMe, and more. Read more Ultatel is a comprehensive cloud contact center solution for businesses. With this powerful platform, companies can better communicate with customers and offer them an enhanced experience that maximizes customer satisfaction. Ultatel enables businesses to connect with their customers on any platform they choose, ensuring that customer interactions are easy and seamless. In addition, it enables businesses to stay ahead of the competition by meeting the ever-evolving demands of their customers. With its innovative features and advanced capabilities, Ultatel ensures faster response times and improved problem resolutions while also increasing customer loyalty development. Companies will benefit from its intuitive user interface that simplifies communication management as well as access analytics and insights into customer behaviour for informed decisions. With the help of Ultatel, businesses can be sure that they will continue to grow and prosper in changing market conditions. Read more
Pricing Options
  • Free Trial Available
  • Rambl Offers Custom plan.
  • Free Trial Not Available
  • Starts at $37.95.
SW Score & Breakdown

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    80%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    62%

Features

Total Features
4 Features
5 Features
Common Features for All
    Auto Call Recording Automatically records all the ongoing calls.
    Call Monitoring Allows you listen to all inbound and outbound calls.
    IVR Support Interactive voice recognition routes the caller to the right agent
    Inbound Call Center Allows you to receive an incoming call from customers
    Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
    Outbound Call Center Allows your agent to make outgoing calls
    Queue Management (Calls) Allows you to control call queues and distributes call equally
  • + 1 More - Show Less
    • Auto Call Recording Automatically records all the ongoing calls.
      Call Monitoring Allows you listen to all inbound and outbound calls.
      IVR Support Interactive voice recognition routes the caller to the right agent
      Inbound Call Center Allows you to receive an incoming call from customers
      Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
      Outbound Call Center Allows your agent to make outgoing calls
      Queue Management (Calls) Allows you to control call queues and distributes call equally
  • + 2 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online

    Reviews & Ratings

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Rambl Offers Custom plan.
    • Free Trial Not Available
    • Starts at $37.95.
    Pricing Plans
    Monthly Plans Annual Plans

    Rambl Custom

    CONTACT $37.95 $40.95 per user / month

    PLUS $40.95 $43.95 per user / month

    ULTIMATE $43.95 $46.95 per user / month

     
    View Detailed Pricing

    Alternatives

     

    Screenshots & Videos

    Screenshots Rambl screenshot
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    Not Available
    Videos Not Available Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Minneapolis, United States Located in: Herndon, Virginia Founded in: 2016
    Contact Details

    Not available

    https://www.rambl.ai/

    800-930-9912

    https://www.ultatel.com/cloud-contact-center/

    Social Media Handles

    Not available

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