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| Description | Plivo is an industry-leading communication platform that aims at engaging customers from all across the world through its innovative cloud based technology. From APIs to solutions, Plivo's cloud communications platform helps companies streamline and customize their customer conversations according to their requirements. Plivo offers a platform for SMS APIs and allows the users to send and receive text messages using a programming language. You can converse in any language, including Arabic, Japanese, and Chinese, as well as emojis and symbols, thanks to built-in GSM and Unicode character set support by Plivo. You can get real-time delivery notifications for communications sent throughout the world and keep track of your accounts' delivery rates and performance. Users can additionally send and receive photos, movies, and audio snippets. It additionally works as a Voice API Platform and allows the users to speak dynamic text in 28 accents across several languages. With Amazon Polly, you can choose from a variety of SSML voices too. You can build comprehensive contact centre capabilities or integrate multi party calls and audio conferencing into your apps too with Plivo. Read more | Sinch is a comprehensive communication platform, helping out businesses to connect with their audience base over SMS, Voice, Video and Verification APIs. Having a 98% open rate, Sinch provides access to a wide range of conversational channels on the go. It also involves 600+ operator connections, allowing users to get their communication levels scaled on a global level. Further, by extending multiple facilities, Sinch allows users to dive into digital transformation and ensure a positive customer experience on the go. Businesses can also depend on the same to schedule personalised campaigns to drive higher engagement rates on different mobile messaging channels. This all-in-one messaging service provider also abides by stringent security measures enabling safe business. Its inbuilt 2-factor authentication mechanism accompanied by number masking and an on-time account notification system eliminates all potential chances of data thefts and hacking. Further, inbuilt functionalities like personalised campaign generation, chat layer, contact and contact pro are also of great help. Read more |
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Users find Plivo's customer support to be responsive, helpful, and knowledgeable. Many reviewers mention that onboarding is smooth and easy, and that the platform is user-friendly and intuitive. The pricing is generally considered fair and transparent, with a variety of plans to choose from. Additionally, Plivo is praised for its reliability and uptime, with minimal reported issues. However, some users have expressed concerns about the complexity of some features and the occasional occurrence of technical glitches. Overall, Plivo receives positive feedback for its customer support, user-friendliness, pricing, and reliability, while areas for improvement include simplifying complex features and addressing technical issues. |
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| Company Details | Located in: California, United States | Located in: Stockholm, Sweden |
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Not available https://www.plivo.com/ |
+1 408 617 3789 https://www.sinch.com/ |
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