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Overview

Description Infobip is a cloud-based platform that helps businesses communicate with their customers across various channels. It’s a platform built for speed, scale, and deliverability helping businesses create the perfect customer experience. It works to drive a better outcome for both – customers and businesses. Through the excellent communication channels, businesses can reach more customers with faster and reliable messaging including crystal-clear voice communications. Users can manage and create emails with a single integrated platform and deliver a better customer experience with WhatsApp Business API. Businesses can connect with customers globally using their favorite chat apps and stay engaged with Facebook Messenger. It works to reduce messaging costs and improve delivery rates in real-time. With personalized messages, users can create automated journeys with the platform. It allows users to always be available to support customers with smart chatbots. The live chat tool instantly helps to connect with customers over an app or website. The platform works to create rich customer profiles for targeted communication and craft customer journeys with automated workflows. Read more Sinch is a comprehensive communication platform, helping out businesses to connect with their audience base over SMS, Voice, Video and Verification APIs. Having a 98% open rate, Sinch provides access to a wide range of conversational channels on the go. It also involves 600+ operator connections, allowing users to get their communication levels scaled on a global level. Further, by extending multiple facilities, Sinch allows users to dive into digital transformation and ensure a positive customer experience on the go. Businesses can also depend on the same to schedule personalised campaigns to drive higher engagement rates on different mobile messaging channels. This all-in-one messaging service provider also abides by stringent security measures enabling safe business. Its inbuilt 2-factor authentication mechanism accompanied by number masking and an on-time account notification system eliminates all potential chances of data thefts and hacking. Further, inbuilt functionalities like personalised campaign generation, chat layer, contact and contact pro are also of great help. Read more
Pricing Options
  • Free Trial Not Available
  • Infobip Offers Custom plan.
  • Free Trial Not Available
  • Sinch Offers Custom plan.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.4/5 9 user ratings
4.1/5 33 user ratings
Ratings Distribution
  • Excellent

    68.9%
  • Very Good

    20.3%
  • Average

    1.4%
  • Poor

    1.4%
  • Terrible

    8.1%
  • Excellent

    52.8%
  • Very Good

    33.3%
  • Average

    0%
  • Poor

    2.8%
  • Terrible

    11.1%
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Infobip Offers Custom plan.
  • Free Trial Not Available
  • Sinch Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Infobip Custom

Sinch Custom

 
View Detailed Pricing
View Detailed Pricing

Alternatives

 

Screenshots & Videos

Screenshots Not Available Address Book
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Vendor information

Company Details

Not available

Located in: Stockholm, Sweden
Contact Details

Not available

https://www.infobip.com/

+1 408 617 3789

https://www.sinch.com/

Social Media Handles

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