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| Description | Pendo is a solution that helps product teams deliver the best products or services to their customers even as their needs keep changing. It gives comprehensive product analytics that helps users come up with data-driven decisions. It works in a way so that users can understand which features are adopted and ignored. The tool tracks all usage without any coding, tagging or instrumentation. Users can analyze how their customers move through workflows and then take action to improve their user experience. Through hyper-targeted surveys and polls, one could see how users think and feel about their products. It allows users to design and deploy rich in-app campaigns without any developer resources. Users can contact their customers through tailor messaging to ensure they are using all the features that are beneficial to them. It helps users get a clear signal about where they need to optimize their product including user experience for each segment. The platform allows users to coordinate around a central planning roadmap thus eliminating miscommunication and planning more productively. Read more | Quantum Metric automatically quantifies opportunities in your digital applications, helping you prioritize with more speed and confidence. New report from Harvard Business Review Analytics Services explores how Continuous Product Design optimizes experiences and enables transformation.With real-time insight into customer signals that help us test, learn, and iterate faster. Read more |
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Overall, Pendo receives positive feedback from users for its intuitive interface, ease of use, and powerful analytics capabilities. Customers appreciate its comprehensive set of features, including user onboarding, in-app messaging, and product analytics. Pendo is also praised for its strong customer support and its ability to provide valuable insights into user behavior. However, some users have mentioned occasional technical glitches and a need for more granular control over certain features. Additionally, some have expressed concerns regarding the pricing structure and the steep learning curve associated with implementing and customizing the platform. |
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4.6 Based on 2302 Ratings
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| Company Details | Located in: Raleigh, North Carolina - 27601 Founded in: 2013 | Located in: Colorado Springs, Colorado |
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+1 919-275-5477 https://www.pendo.io/ |
Not available https://www.quantummetric.com/ |
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