Quantum Metric

About Quantum Metric

Quantum Metric automatically quantifies opportunities in your digital applications, helping you prioritize with more speed and confidence. New report from Harvard Business Review Analytics Services explores how Continuous Product Design optimizes experiences and enables transformation.With real-time insight into customer signals that help us test, learn, and iterate faster.

Pricing

Free Trial Not Available
Offers Custom plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Online

Quantum Metric Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Quantum Metric Custom

Features

Session Replay
Real-time and detailed capture
Experience Alerts
Monitoring for every part of the experience
Mobile App Analytics
Complete mobile app visibility
Journeys
Visualize and act on top customer paths
Page Analytics
Identify promoters & detractors
Performance Monitoring
Quantify the impact of slow pages
Data Capture & Visualization
Autocapture rich experience data without tagging

Disclaimer: The pricing details were last updated on 22/12/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Quantum Metric Reviews

User Rating

4.8/5 (Based on 222 Ratings)

Rating Distribution

Excellent
80.6%
Very Good
18%
Average
0.9%
Poor
0%
Terrible
0.5%

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Write a Review

Review Summary

User reviews of Quantum Metric highlight its value in understanding customer behavior and identifying friction points, particularly through session replays. Users praise the tool's ease of use, comprehensive analytics, and actionable insights. The support team is consistently mentioned as being exceptional. However, some users note limitations in filtering, a need for improved mobile capabilities, and a steep learning curve for certain features. Overall, Quantum Metric is lauded as a valuable tool for optimizing customer experience, but ongoing development and documentation improvements are suggested.

Pros

Provides indepth customer journey insights for optimization.
Offers session replays to visualize user interactions and pain points.
Integrates with other customer feedback tools for comprehensive analysis.
Provides actionable data for product development and improvements.

Cons

Slow loading times can hinder efficient analysis.
Limited filtering options for reports can make it challenging to extract specific information.
The user interface could use improvements for better navigation and usability.

Quantum Metric Reviews

AI-Generated from the text of User Reviews

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