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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | PagerDuty helps users build real-time engineering culture, so they are even more responsive to customers' needs, thus ensuring productivity. It is the central nervous system for users' digital ecosystem. The platform sits at the heart of users' technology ecosystem and analyzes digital signals from virtually any software-enabled system. PagerDuty helps users intelligently pinpoint issues like outages and capitalize on opportunities. The platform provides on-call management to users alerting their teams, so they are ready and empowered to take fast action. It helps users automate work across teams, execute detailed playbooks, and accelerate resolutions. PagerDuty enables users to apply machine learning for full incident context, recommendations, and real-time triaging. It ensures that users understand the systemic impact of issues on their customers and teams. PagerDuty can be easily integrated with external applications like Slack, AWS, Atlassian, Zendesk, ServiceNow, and many more. It brings a collaboration of human data and machine data to deliver insights, thus helping users improvise their performance continuously. Read more | iLert is an all-in-one platform for uptime monitoring, on-call, and alerting that notifies you when your website is offline so you don't miss an important notice. It notifies you of important uptime concerns by phone call, SMS, or push notification, and allows you to acknowledge them on the same channel. iLert offers tools for on-call scheduling and automated escalations that enable you to always inform the correct person and distribute on-call responsibilities throughout your team. It doesn't matter if it's your website, API, or server; it allows you to keep track of your whole online presence's uptime and performance. iLert can also monitor your monitoring equipment with heartbeat monitoring. Users additionally get a call routing feature to contact on-call staff. Users also get the option to allow callers to leave a voicemail if no one is present. The notice will be accompanied by voicemails. Users can also personalize their greeting message and route calls based on the information provided by the caller. You can also define your IVR menu in Spanish, German, English, and French among other languages. Read more |
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| SW Score & Breakdown |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| User Sentiments |
Reliable Alerting System, Extensive Integrations, Ease of Use, Effective Incident Management High Pricing, Confusing User Interface, Limited Customization, Mobile App Issues |
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| Review Summary |
PagerDuty is widely praised for its user-friendly interface, ease of setup, and comprehensive alerting and incident management capabilities. Users appreciate its customizable dashboards, flexible escalation policies, and integrations with various third-party tools. The platform's real-time monitoring and alerting features are also well-received, with users highlighting their effectiveness in preventing outages and minimizing downtime. Additionally, PagerDuty's customer support is commended for its responsiveness and helpfulness. However, some users have reported occasional technical glitches and performance issues, particularly during high-traffic periods. |
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AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Starter $10.00 $10.00 per user / month Team $29.00 $35.00 per user / month Business $39.00 $47.00 per user / month Digital Operations Custom |
Starter $9.00 $11.00 per user / month Professional $19.00 $24.00 per user / month Premium $39.00 $49.00 per user / month Enterprise Custom |
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| Company Details | Located in: San Francisco, California | Located in: Cologne, Germany |
| Contact Details |
1-650-989-2965 |
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