Inmoment |
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Visit Website
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| Description | MetaText is an API tool that provides users with relevant machine learning models to understand consumer sentiment, keywords, intent, and more. APIs can also be customized for specific business needs. And with advanced capabilities like Author Profiling Analysis, users can automatically identify text author attributes. The Topic Detection feature even the subject topics of texts and includes support for multiple languages, including Portuguese, Spanish, and English. MetaText’s advanced capabilities include medical and legal-specific entities and the Text Summarization feature that can convert large documents into small and explainable summaries. And with the keyword extractor tool, users can automatically extract relevant features from the text. Through the tool, customer service can automatically tag and prioritize support tickets and tap into the buying habits of customers with dedicated surveys, reviews, social media, and NPS. Other handy custom services include big data analytics such as data collection, clean, enrichment, analytics, and modelling along with semantic web tasks like crawlers. Read more | Cx Moments AI tags tickets better and faster than your agents, no matter how complex and granular your categorization needs to be. Reduce friction. Scale your support at peak times. Detect self-service opportunities. Track customer feedback. Detect problems with new products. Check that old issues are resolved. Detect issues with new promotions. Alert in real-time on faulty processes generating extra costs. In one click, see what contact drivers are trending up and need special attention. Discover what areas your agents struggle the most with, and may need training on. Read more |
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| SW Score & Breakdown |
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| Total Features |
7 Features
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3 Features
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| Common Features for All |
Audience Analysis
Built-in Library
Competitive Analysis
Document Classification
Multi-language Support
Predictive Analysis
Segmentation
Sentiment Analysis
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Audience Analysis
Built-in Library
Competitive Analysis
Document Classification
Multi-language Support
Predictive Analysis
Segmentation
Sentiment Analysis
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| Platforms Supported |
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| API Support |
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| User Rating |
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| Ratings Distribution |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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MetaText Custom |
Starter Plan $299.00 $299.00 per year Enterprise Plan $599.00 $599.00 per year Corporate Plan Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Videos | Not Available |
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| Company Details | Located in: São Paulo, Brazil Founded in: 2019 | Located in: Dublin, Ireland |
| Contact Details |
Not available https://metatext.io/ |
Not available https://www.cxmoments.com/ |
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