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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Text2Data is an AI tool for customer management that uncovers trends even before they take place, finds unstructured data in the social data of users, and more. It comes with an excel add-on that is powered by advanced NLP and Machine Learning services. With this, users can execute sentiment analysis of their documents, receive comprehensive reports about entities, keywords and themes, and classify their text documents into their respective categories. The Google Sheets add-on helps with powerful text analysis in Google Sheets along with sentiment analysis of text data, classifying documents into custom categories, and more directly in Google Sheets. A dedicated Sentiment Model Training Tool (SMTT) executes specific needs with high precision sentiment analysis while training the model for more than 90% accuracy. Users can even choose from a bunch of languages such as English, French, German, and Spanish and directly auto-deploy their trained models into their API. Read more | Cx Moments AI tags tickets better and faster than your agents, no matter how complex and granular your categorization needs to be. Reduce friction. Scale your support at peak times. Detect self-service opportunities. Track customer feedback. Detect problems with new products. Check that old issues are resolved. Detect issues with new promotions. Alert in real-time on faulty processes generating extra costs. In one click, see what contact drivers are trending up and need special attention. Discover what areas your agents struggle the most with, and may need training on. Read more |
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SW Score & Breakdown |
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
8 Features
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3 Features
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Common Features for All |
Audience Analysis
Built-in Library
Competitive Analysis
Document Classification
Multi-language Support
Predictive Analysis
Segmentation
Sentiment Analysis
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Audience Analysis
Built-in Library
Competitive Analysis
Document Classification
Multi-language Support
Predictive Analysis
Segmentation
Sentiment Analysis
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Free Free Explorer $27.00 $27.00 $27 for 10,000 transactions per month Basic $90.00 $90.00 $90 for 50,000 transactions per month Professional $140.00 $140.00 $140 for 250,000 transactions per month Enterprise $351.00 $351.00 $351 for unlimited transactions per month Start ups Custom Academic usage Custom |
Starter Plan $299.00 $299.00 per year Enterprise Plan $599.00 $599.00 per year Corporate Plan Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
+ 3 More
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Not Available |
Videos |
+ 2 More
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Company Details | Located in: Poznan, Poland | Located in: Dublin, Ireland |
Contact Details |
Not available https://text2data.com/ |
Not available https://www.cxmoments.com/ |
Social Media Handles |
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