Compare DiscoverText vs MetaText

Summary

It provides cloud-based software tools to analyze large amount of text and survey it. Text analytics features of this software includes schedule which fetches live feeds of text data through an API repeatedly. It also has manual training and automation, using which collected data are classified based on some defined criterias. In addition, it provides a framework using which you can build your own specialized analytics approach in order to discover top meta values and unexpected concepts. Using this software, you can attach memos to documents and datasets. It removes duplicates and allows you to generate efficient summaries and detailed reports. ..show more

MetaText is an API tool that provides users with relevant machine learning models to understand consumer sentiment, keywords, intent, and more. APIs can also be customized for specific business needs. And with advanced capabilities like Author Profiling Analysis, users can automatically identify text author attributes. The Topic Detection feature even the subject topics of texts and includes support for multiple languages, including Portuguese, Spanish, and English. MetaText’s advanced capabilities include medical and legal-specific entities and the Text Summarization feature that can convert large documents into small and explainable summaries. And with the keyword extractor tool, users can automatically extract relevant features from the text. Through the tool, customer service can automatically tag and prioritize support tickets and tap into the buying habits of customers with dedicated surveys, reviews, social media, and NPS. Other handy custom services include big data analytics such as data collection, clean, enrichment, analytics, and modelling along with semantic web tasks like crawlers. ..show more

Audience Analysis Allows to monitor customer feedbacks in real-time

Built-in Library Gives instant access to past customer conversations that is stored in library

Competitive Analysis Monitors activities of competitive products and services

Document Classification Classifies structured and unstructured document based on analysis

Geospatial Analysis Integrates with geospatial tool to gather information based on geographical locations

Import-Export Option Allows import/export of data as PDF,PNG,HTML files

Multi-language Support Available in multiple languages to support global customers

Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations

Segmentation Groups and segregates audiences based on defined criteria

Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

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• Freshdesk
• Zendesk Chat
• Salesforce
• Zendesk Sell

Top alternatives to DiscoverText

Inmoment

Keatext

MonkeyLearn

Text2data

WordStat

Top alternatives to MetaText

Inmoment

Keatext

MonkeyLearn

Text2data

DiscoverText