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Description | MessageBird is an omnichannel cloud communication software that helps enterprises to get connected with their global customers via multiple channels such as Voice, WhatsApp, Live Chat, and more. The platform enables business owners to provide seamless customer support across different messaging channels. Further, users can also depend on the particular to create advanced communication processes that ensure higher customer engagement rates along with faster interactions, without writing any kind of codes. MessageBird lets organizations provide programmatic communications on a large scale. They can buy and use phone numbers, verify users, and manage contacts via REST APIs. Moreover, service providers can leverage the platform to access various communication channel that their customers love to use or are comfortable with. Detailed reports let users track their business growth and make real-time decisions as well. They get to identify the most active channel, monitor ticket wise handling times besides measuring SLA related performances. Read more | SendBird Calls APIs just works so your users get a great experience. Build modern messaging experiences with delivery receipts, offline messaging, presence, translation, moderation tools, and analytics. From healthcare to dating to customer service, building in-app voice and video have never been easier. Power live support right within your app’s messaging experience. Push notifications keep your customers informed and engaged. Connect buyers and sellers and drive more transactions. Integrate chat with your shopping cart, payment system, reviews platform, and more. Read more | Cometchat is a chat API and in-app messaging tool for mobile and web apps. It allows the addition of a multimedia text chat to web or mobile apps. Cometchat helps to organize users’ chats into group or private chat where they can collaborate, share media and a lot more while maintaining their privacy. It comes with in-built monetization, 92 different platforms. Cometchat also has a Real-Time Language Translation that accurately translates live chat, so there is no issue of language barrier when users are chatting with others from other parts of the globe. Vibrant stickers and emojis are also available to make chatting even more fun and style filled. Cometchat also has features like broadast messaging, voice notes, video and voice call, guest login support, a fully customizable outlook and other essential features of a chat platform. Cometchat can be used in various cases including banking, gaming, social media, e-learning and more. Read more |
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Easy to Use Interface, Excellent Customer Support, Extensive Integrations, Comprehensive API Documentation Occasional Technical Issues, Confusing Pricing Structure, Limited Account Management Features, Unclear Number Registration Process |
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Excellent Customer Support, Easy to Use Interface, Extensive Feature Set, Wide Range of Integrations Inadequate Plugin Functionality, Bugs and Technical Issues, Slow Support Response Times, Limited SDK Functionality |
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MessageBird garners praise for its ease of use, reliability, and customer support. Users commend its intuitive interface, straightforward setup process, and the wide range of communication channels it offers. The platform's stability and uptime are consistently lauded, with users highlighting its dependability for critical business communications. Moreover, MessageBird's customer support team is frequently praised for its responsiveness, helpfulness, and willingness to go the extra mile. These positive sentiments are reflected in high user satisfaction ratings across multiple review platforms. |
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Users laud CometChat's ease of use, praising its simple setup process, user-friendly interface, and straightforward documentation. They appreciate the platform's customizability and flexibility, highlighting the ability to tailor it to specific requirements and seamlessly integrate it with existing systems. Many reviewers commend CometChat's robust feature set, citing its comprehensive messaging capabilities, group chat functionality, and file-sharing options as key strengths. Additionally, users express satisfaction with CometChat's customer support, describing it as responsive, knowledgeable, and proactive in addressing queries and resolving issues. |
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AI-Generated from the text of User Reviews
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General Custom SMS Custom Voice Custom Essentials (WhatsApp) $50.00 $50.00 per month Pro (WhatsApp) $150.00 $150.00 per month Enterprise (WhatsApp) Custom |
Starter 5K $399.00 $399.00 per month Pro 5K $799.00 $799.00 per month Enterprise Custom |
Developer Free Essentials $87.00 $109.00 per month Pro $423.00 $529.00 per month Custom Custom |
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Messenger Communication Platform
4.6 Based on 26 Ratings |
Messenger Communication Platform
4.6 Based on 26 Ratings
ZEGOCLOUD
4.7 Based on 54 Ratings |
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Company Details | Located in: Amsterdam, The Netherlands | Located in: San Mateo, California Founded in: 2013 | Located in: Denver, Colorado Founded in: 2009 |
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Not available https://www.messagebird.com/ |
Not available https://sendbird.com/ |
Not available https://www.cometchat.com/ |
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