97%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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88%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
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Start Free Trial
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Start Free Trial
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ADD PRODUCT
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97%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
88%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
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Start Free Trial
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Start Free Trial
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Summary |
LiveChat is one of the most widely used live chat software catering its services to over 23,000 businesses across 150 countries. It has a number of chat tools that help your service agents to solve the queries of your customers within minutes. The message sneak-peek tool allows your agent to view what the client is typing or trying to type which helps him prepare his response as well as get an idea about the customer. You can also prepare canned responses so that your agent does not have to type the same answer over and over again. LiveChat can also be integrated with a number of third party apps like Facebook, Google Analytics, Mailchimp and a lot more. ..show more |
HappyFoxChat helps triggering up customer conversation with multiple attractive features. Real-time chatting with website visitors helps one tackle customer complaints more directly and tactfully. It offers live chat integration for helping you to automatically synchronizing and collecting customer data from multiple business apps within your chat interface. You can install it on multiple devices and system, like Android, Mac, Window etc. HappyFoxChat contains a myriad of live chat features like geo targeting, knowledge database, agent scheduling, offline form, persistent chat, shortcut-messages, routing, white label branding, proactive invitations, visitor targeting etc. ..show more |
Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff |
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Call Me Option Allows your visitors to speak to your agents directly over the phone |
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Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. |
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Knowledge Database Lets you have an access to all your past chat history and documents |
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Offline Form This feature allows your visitors to submit their questions when your agents are not available online |
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Persistent Chat Creating a subject-based group conversation that persists over time |
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Shortcut Messages Create shortcuts for the commonly used replies in order to save time |
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Transfers Transfer of calls from one operator to another with just one click |
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Video Chat Make conversations more personal with video calling between your agents and your visitors |
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Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message |
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Tidio Chat
Zendesk Talk
Intercom
ChatBot
Crisp
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Top alternatives to HappyFox Chat
Crisp
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tawk.to
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