Home/Live Chat Software/Intercom vs Median CoBrowse
Updated on: August 19, 2022

Compare Intercom vs Median CoBrowse

98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Intercom
Intercom Live Chat Software
(2278 Ratings)
75% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
Start Free Trial

Lifetime Deal 🚀

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98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
Intercom

Intercom

Live Chat Software
(2278 Ratings)
75% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
Start Free Trial

Lifetime Deal 🚀

Overview

Summary

Intercom is a sales, marketing, and support solution that aims to help you connect with more customers so you can grow your company faster, as well as acquire, engage and retain these customers. To acquire customers, you can use Intercom’s built-in bots and live chats functionality in order to be able to qualify, route, and convert any leads faster, which will ultimately lead to a sale and improve your lead generation process. To engage customers, Intercom helps you send more targeted and tailored emails , as well as in-app messages and push notifications, with the aim of turning more people who sign up to your marketing lists into customers, who buy your product, and become a loyal customer. ..read more

Cobrowsing software for support teams. Go from chat to screen share with the click of a button. Cobrowse screen share software with 12+ integrations.

Features

Agent Scheduling

Call Me Option

Co-Browsing

Knowledge Database

Offline Form

Persistent Chat

Shortcut Messages

Transfers

Video Chat

Visitor Targeting

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

San Francisco, California

Dallas, Texas

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Conversational Marketing (Business)
Custom

Turn website visitors into paying customers

Features

  • Conversational chatbots
  • Live chat for sales
  • Smart lead qualification
  • Multiple Team inboxes
  • Automatic meeting booking
  • Conversation routing rules
  • Account-based assignments
  • Revenue and performance reporting
  • Salesforce & Marketo integrations
  • Reverse IP lookup and data enrichment
Conversational Customer engagement (Business)
Custom

Onboard, activate and re-engage customers

Features

  • Outbound email and in-product messaging
  • Push messages & notifications
  • Custom bots
  • Banners
  • Mobile carousels
  • Multi-channel campaigns
  • Product Tours
  • A/B testing & control groups
  • Message versioning
  • Custom events and customer segments
  • Salesforce, Clearbit Reveal & Marketo integrations
Conversational Support (Business)
Custom

High-quality, personalized help at scale

Features

  • Live chat for support
  • In product messaging
  • Team inboxes
  • Ticketing workflows
  • Service Level Agreement rules
  • Workload management
  • Role-based permission
  • Outcome reporting
  • Help Center
  • Conversational bots
  • Revolution bot
  • Targeted messaging
  • Product Tours
Start (Small Business)
$59 /Month

Basic live chat and outbound messaging.

Features

  • Includes 1 seat
  • Live chat
  • Targeted outbound chat
  • Team inbox
  • Slack integration
Grow (Small Businesses)
$119 /Month

Chat, targeted email, and self-service support.

Features

  • Includes features of Start plan, plus
  • Includes 5 seats
  • Inbound & outbound email
  • Help center
  • Macros
  • Conversation ratings
  • HubSpot & GitHub integrations
  • Mobile Carousels
  • Banners
View Price Page
Basic
$50 /Month

2 Concurrent Agents

Features

  • No Downloads or Installs
  • 1-Click Start
  • Remote Control
  • Phone Mode
  • Privacy Controls
  • Granular Permission
  • Online Visitor List
  • Google Single Sign On
Business
$75 /Month

5 Concurrent Agents

Features

  • No Downloads or Installs
  • 1-Click Start
  • Remote Control
  • Phone Mode
  • Privacy Controls
  • Granular Permission
  • Online Visitor List
  • Google Single Sign On
  • Reporting API - (White Label Customers)

Pro
$150 /Month

10 Concurrent Agents

Features

  • No Downloads or Installs
  • 1-Click Start
  • Remote Control
  • Phone Mode
  • Privacy Controls
  • Granular Permission
  • Online Visitor List
  • Google Single Sign On
  • Reporting API - (White Label Customers)
Enterprise
Custom

Dedicated Account Management

Uptime Guarantee

SAML 2.0

API Access

Features

  • No Downloads or Installs
  • 1-Click Start
  • Remote Control
  • Phone Mode
  • Privacy Controls
  • Granular Permission
  • Online Visitor List
  • Google Single Sign On
  • Reporting API
  • (White Label Customers)
  • Dedicated Account Management
  • Uptime SLA's
  • SAML 2.0 SSO
  • On-Premise Deployment

View Price Page

SCREENSHOTS

Intercom Screenshots
View 1 screenshot(s)
Median CoBrowse Screenshots
View 0 screenshot(s)

INTEGRATIONS

  • WordPress
  • Mixpanel
  • Trello
  • Slack
  • MailChimp
  • Intercom
  • Olark
  • LiveChat
  • SnapEngage
  • Zendesk Support
  • Chatra
  • Reamaze
  • tawk.to
  • Drift

ALTERNATIVES

Top alternatives to Intercom

Freshchat
Freshchat
HubSpot CRM
HubSpot CRM
Freshdesk
Freshdesk
Zendesk Talk
Zendesk Talk
Drift
Drift

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