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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

HubSpot CRM logo
CRM Software

2.9 864 user ratings

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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description A forever-free customer relationship management software that provides solution to all your CRM needs. HubSpot CRM automates the tasks for your sales people which allows more work with less data entry. The interactions are tracked down automatically and a separate visual dashboard displays deals for total visibility. Now handle upto 1,000,000 contacts, users and storage without any expiration date all of it without paying a penny. With Hubspot CRM, you can also send emails in a personalized sequence which is delivered as per the schedule you set. Get notified whenever any lead opens your email so that you know how to follow-up with that particular lead. Read more Dotdigital is an omnichannel marketing automation software, providing comprehensive marketing solutions for B2C, B2B and NFP marketers. As a widely trusted platform, its services are employed by a number of top organisations such as British Airways, Team GB (Olympics), Tottenham Hotspur, Macmillan Cancer Support, and such. This digital marketing platform comes equipped with a variety of exceptional features, enabling businesses to optimise their strategies and execution-related tasks in an efficient manner. It helps users fully automate all communication processes like SMS, email and more facilitating seamless interaction between departments. With segmentation, users can categorise their customers based on purchase behaviours, marketing preferences and demographics. Moreover, a fully customisable campaign promotion facility lets users send one-to-one omnichannel messages and content in real-time. Dotdigital and its data-driven marketing strategy are further empowered with several smart reporting options which let users extract relevant information facilitating better sales. Also, pre-built third-party integration facilities with Shopify plus, Microsoft Dynamics 365, BigCommerce and more enables seamless business process monitoring. Read more
Pricing Options
  • Free Trial Available
  • Starts at $9.0. Offers Free-forever plan.
  • Free Trial Available
  • Offers Custom plan.
SW Score & Breakdown

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    80%
  • Momentum
    68%
  • Popularity
    68%

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    84%
  • Momentum
    64%
  • Popularity
    79%
SaaSworthy Awards # 4 Highly Rated # 19 Fastest Growing # 20 Most Popular # 6 Fastest Growing

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
2.9/5 864 user ratings
4.5/5 835 user ratings
Rating Distribution
  • Excellent

    34.6%
  • Very Good

    12.4%
  • Average

    3.7%
  • Poor

    6.1%
  • Terrible

    43.2%
  • Excellent

    72.2%
  • Very Good

    18.6%
  • Average

    3%
  • Poor

    1%
  • Terrible

    5.3%
User Sentiments

    User Friendly Interface, Extensive Integrations, Email Tracking, Task Management

    High Pricing, Limited Customization, Occasional Software Glitches, Complex Workflows

    Easy To Use Platform, Exceptional Customer Support, Powerful Automation Features, Extensive Integrations

    Contract Cancellation Issues, Limited Template Customization, Occasional Platform Bugs, Inconsistent Account Management

Review Summary

HubSpot Sales Hub is lauded for its user-friendliness, seamless integration with other HubSpot tools, and effective lead management capabilities. Users appreciate its intuitive interface, personalized email sequences, and robust analytics. However, some drawbacks include a steep learning curve, limited reporting options in lower tiers, and occasional glitches. While HubSpot Sales Hub offers a powerful solution for streamlining sales processes and driving growth, it's essential to consider the pricing structure and ensure compatibility with your business needs before committing.

Users generally praise the platform for its user-friendly interface, ease of use, and comprehensive set of features. They also appreciate its automation capabilities, email marketing tools, and customer support. However, some users have expressed concerns regarding occasional glitches, limited customization options, and the need for a steeper learning curve for certain functionalities. Overall, users find it to be a reliable and efficient solution for email marketing and marketing automation.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $9.0. Offers Free-forever plan.
  • Free Trial Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Free Tools Free

Starter Customer Platform $9.00 $15.00 per user / month

Smart CRM Professional $40.00 $50.00 per month

Sales Hub Enterprise $75.00 $75.00 per month

dotdigital Custom

 
View Detailed Pricing
View Detailed Pricing

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Screenshots & Videos

Screenshots Marketing Email
+ 6 More
Reporting
+ 3 More
Videos Video Thumbnail
+ 1 More
Video Thumbnail
+ 1 More

Vendor information

Company Details Located in: Cambridge, Massachusetts Founded in: 2006 Located in: New York, New York Founded in: 1999
Contact Details

+1 888 482 7768

https://www.hubspot.com/products/crm

+1-212-971-9408

https://dotdigital.com/

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