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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Hotjar logo
Heat Map Software

4.3 1,532 user ratings

View Details

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Plerdy logo
Heat Map Software

4.8 270 user ratings

View Details

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Mouseflow logo
Heat Map Software

4.7 680 user ratings

View Details

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

FullStory logo
Heat Map Software

4.6 581 user ratings

View Details

Overview

Description Hotjar aims to help businesses better understand customer behaviour on the user website front end using a plethora of tools such as heatmaps, visitor recordings, conversion funnels, feedback and surveys. Heatmaps help users understand what customers want, care about and do on their websites by visually representing their clicks, taps and scrolling behaviour, which are often considered the strongest indicators of visitor motivation and desire. It enables users to see recordings of real visitor behaviour on the website. Conversion funnels allow them to figure out where their potential clients are dropping off. Hotjar provides detailed page-wise data and presents it in a visual, simpler, and intuitive format. Another feature, form analysis allows them to Improve online form completion rates by monitoring which fields take too long to fill, which are left blank, and the reasons visitors abandon a form and a page. Lastly, Hotjar makes it possible to recruit test visitors for user research and testing directly from the website. Read more Plerdy empowers businesses to enhance customer satisfaction, boost SEO, and optimize conversion rates with cutting-edge, AI-enhanced technology. Its simple installation process takes just 30 seconds, making it an efficient tool for marketers of all levels. Offering cost efficiency and loaded with free functions, Plerdy is ideal for beginners seeking advanced functionality without straining their budget. Data security is a top priority, with SSL technology ensuring safe data transfers. The platform provides instant reports for conversion rate optimization and leverages heatmap data to enhance website usability. Offering additional metrics for comprehensive analysis, Plerdy helps marketers build actionable hypotheses to optimize performance. Its easy integration with other online services enables seamless workflows, and its cross-platform compatibility works flawlessly across popular browsers. They can be confident the installed script won’t overload their website, allowing for smooth performance. With Plerdy, businesses gain valuable insights to better understand and convert their visitors into loyal customers. Read more Mouseflow is one of the feature-rich heatmap tools that track the activity of website visitors and offer you a detailed insight. The heatmaps offered by Mouseflow are build using tracking visitor’s interaction with the website that includes touch/click, scroll, engagement with particular content, etc. The insights offered can further be segmented on the basis of device used to visit the website, visitor’s location and a few more filters. You can detect the reason behind the frustration of a potential customer, javascript errors, friction and disturbing pop-ups that are hampering the growth of your business. It also comes with onboard recording functionality, using which you can record visitors session. This obliterates the need for any guesswork and you can be precise of where the action should be taken. Mouseflow also offers funnelling if you need to track the page-to-page activity of customers and monitoring of filling of forms. Furthermore, you can create custom surveys in order to take visitors feedback. Read more Fullstory houses a host of features for detailed heatmap generation and other analytics. The first being the heatmaps, which is generated by tracking the user’s activity on your website. The heatmaps are generated with sprayed colours of different tones on various segments on your website, depending upon the level of interaction made. You can analyze the reports by filtering the results on the basis of filter like Top users, the device used, etc. Fullstory can also record the entire user session so that you never miss any detail of how user interaction. Alongside the user’s interaction, it also records and detects errors in JavaScript console logs. Concerning the user’s privacy, it prevents collecting of sensitive user's data like location, IP address and web domain. It also identifies error/dead clicks, bugs, and pop-ups that degrade the user’s experience. Minute details like rage click and thrashing mouse also taken into account by the software. Moreover, you can also export CSV userlist for your searches and segments. Lastly, you can share the reports with other team members using the ‘Collaborate’ feature. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $39.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $21.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $31.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Offers Free-forever and Custom plan.
SW Score & Breakdown

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    81%
  • Reviews
    97%
  • Momentum
    73%
  • Popularity
    99%

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    90%
  • Momentum
    67%
  • Popularity
    87%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    86%
  • Momentum
    72%
  • Popularity
    81%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%
  • Reviews
    87%
  • Momentum
    68%
  • Popularity
    92%

Features

Total Features
6 Features
11 Features
10 Features
10 Features
Common Features for All
    A/B Testing Compares two versions of your website to see which one performs better
    Chat Integration Enables website manager to chat directly to the visitor in order to address his/her query
    Custom Targeting Offers to target a particular set of customers with a similar set of preferences and behaviors, thus bringing efficiency.
    Customer Feedback Helps the website owner to receive customer feedback directly from the website
    Filtered Results Offers to filter the results based on regions, devices and other criteria.
    Form Testing Offers to check the performance of the forms and identify the fields negating visitor's interest
    Funneling Helps to identify pages/parts of your website responsible for the drop of a potential customer
    GDPR Compliance Makes the website compliant to General Data Protection Regulation 2016/679 that offers privacy to all users in the European Union
    JavaScript Error Detection Helps to detect any error in JavaScript that is resulting in bugs on the website
    Optimization Tool Enables optimization of contents/elements of your website without using any third-party application
    Real-time View View real-time live interaction of visitors on the website
    Session Recording Enables one to record remote access, support sessions, and meetings
    Team Sharing Used to share the heatmaps, recorded sessions and other analytics with your team for coordination
  • + 3 More - Show Less
    • A/B Testing Compares two versions of your website to see which one performs better
      Chat Integration Enables website manager to chat directly to the visitor in order to address his/her query
      Custom Targeting Offers to target a particular set of customers with a similar set of preferences and behaviors, thus bringing efficiency.
      Customer Feedback Helps the website owner to receive customer feedback directly from the website
      Filtered Results Offers to filter the results based on regions, devices and other criteria.
      Form Testing Offers to check the performance of the forms and identify the fields negating visitor's interest
      Funneling Helps to identify pages/parts of your website responsible for the drop of a potential customer
      GDPR Compliance Makes the website compliant to General Data Protection Regulation 2016/679 that offers privacy to all users in the European Union
      JavaScript Error Detection Helps to detect any error in JavaScript that is resulting in bugs on the website
      Optimization Tool Enables optimization of contents/elements of your website without using any third-party application
      Real-time View View real-time live interaction of visitors on the website
      Session Recording Enables one to record remote access, support sessions, and meetings
      Team Sharing Used to share the heatmaps, recorded sessions and other analytics with your team for coordination
  • + 8 More - Show Less
    • A/B Testing Compares two versions of your website to see which one performs better
      Chat Integration Enables website manager to chat directly to the visitor in order to address his/her query
      Custom Targeting Offers to target a particular set of customers with a similar set of preferences and behaviors, thus bringing efficiency.
      Customer Feedback Helps the website owner to receive customer feedback directly from the website
      Filtered Results Offers to filter the results based on regions, devices and other criteria.
      Form Testing Offers to check the performance of the forms and identify the fields negating visitor's interest
      Funneling Helps to identify pages/parts of your website responsible for the drop of a potential customer
      GDPR Compliance Makes the website compliant to General Data Protection Regulation 2016/679 that offers privacy to all users in the European Union
      JavaScript Error Detection Helps to detect any error in JavaScript that is resulting in bugs on the website
      Optimization Tool Enables optimization of contents/elements of your website without using any third-party application
      Real-time View View real-time live interaction of visitors on the website
      Session Recording Enables one to record remote access, support sessions, and meetings
      Team Sharing Used to share the heatmaps, recorded sessions and other analytics with your team for coordination
  • + 7 More - Show Less
    • A/B Testing Compares two versions of your website to see which one performs better
      Chat Integration Enables website manager to chat directly to the visitor in order to address his/her query
      Custom Targeting Offers to target a particular set of customers with a similar set of preferences and behaviors, thus bringing efficiency.
      Customer Feedback Helps the website owner to receive customer feedback directly from the website
      Filtered Results Offers to filter the results based on regions, devices and other criteria.
      Form Testing Offers to check the performance of the forms and identify the fields negating visitor's interest
      Funneling Helps to identify pages/parts of your website responsible for the drop of a potential customer
      GDPR Compliance Makes the website compliant to General Data Protection Regulation 2016/679 that offers privacy to all users in the European Union
      JavaScript Error Detection Helps to detect any error in JavaScript that is resulting in bugs on the website
      Optimization Tool Enables optimization of contents/elements of your website without using any third-party application
      Real-time View View real-time live interaction of visitors on the website
      Session Recording Enables one to record remote access, support sessions, and meetings
      Team Sharing Used to share the heatmaps, recorded sessions and other analytics with your team for coordination
  • + 7 More - Show Less
  • Technical Details

    Organization Types Supported
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • NA
    • Available
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.3/5 1,532 user ratings
    4.8/5 270 user ratings
    4.7/5 680 user ratings
    4.6/5 581 user ratings
    Rating Distribution
    • Excellent

      49%
    • Very Good

      41.6%
    • Average

      6.6%
    • Poor

      0.5%
    • Terrible

      2.3%
    • Excellent

      83.3%
    • Very Good

      16.3%
    • Average

      0.4%
    • Poor

      0%
    • Terrible

      0%
    • Excellent

      68.1%
    • Very Good

      29.3%
    • Average

      2.2%
    • Poor

      0.3%
    • Terrible

      0.1%
    • Excellent

      65.4%
    • Very Good

      29.4%
    • Average

      4.3%
    • Poor

      0.7%
    • Terrible

      0.2%
    User Sentiments

      Session Recordings, Heatmaps, Ease of Use, Actionable Insights

      Limited Free Plan, Data Storage Limitations, Pricing, Limited Integrations

      Comprehensive Features, Ease of Use, Valuable Insights, Actionable Data

      Steep Learning Curve, Limited Integrations, Slow Loading Times, Confusing User Interface

      Ease of Use, Insightful User Recordings, Helpful Heatmaps, Extensive Data & Analytics

      Limited Recording Credits, Occasional Recording Errors, Occasional Inaccurate Data Capture, Limited Funnel Functionality

      Session Replay Functionality, In-depth User Insights, Ease of Use, Extensive Integrations

      High Pricing, Confusing Search Functionality, Limited Data Export, Steep Learning Curve

    Review Summary

    Hotjar's user reviews reveal both positive and negative experiences. Many users find the heatmaps and session recordings features valuable for understanding user behavior and identifying pain points. They appreciate the easy-to-use interface and the ability to quickly set up and customize surveys. However, some users report challenges with the pricing structure and the accuracy of the data collected. Additionally, a few users have expressed concerns about the impact Hotjar may have on their website's performance and security. Overall, Hotjar appears to be a popular tool with a range of features that can provide insights into user behavior, but users should carefully consider their specific needs and budget before committing to a subscription.

    Overall, Plerdy is well-received by users, earning praise for its user-friendly interface, detailed analytics, heatmaps, session recordings, form analytics, and conversion funnels. It is considered a valuable tool for website optimization and improving user experience. Some users have experienced occasional bugs and glitches, but the customer support team is generally responsive and helpful in resolving issues. Additionally, some users have suggested improvements to the UI/UX and the reporting features.

    Mouseflow is a session replay and heat mapping software that enables businesses to analyze user behavior on their website or app. Reviewers praise its user-friendly interface, detailed analytics, and ability to identify areas for improvement. They also appreciate its integration with other tools and the ability to create custom reports. However, some users report occasional bugs and performance issues. Overall, Mouseflow is a powerful tool for businesses looking to optimize their digital products and enhance user experience.

    Overall, users praise FullStory's intuitive interface, ease of use, and ability to capture comprehensive user behavior data. They also appreciate its robust filtering and segmentation capabilities, which enable them to easily find and analyze specific user sessions. However, some users have reported occasional bugs and glitches, and a few have expressed concerns about the potential for data privacy issues. Additionally, some users have suggested improvements to the user interface and reporting features.

      Read All User Reviews Read All User Reviews Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Starts at $39.0. Offers Free-forever plan.
    • Free Trial Available
    • Starts at $21.0. Offers Free-forever plan.
    • Free Trial Available
    • Starts at $31.0. Offers Free-forever and Custom plan.
    • Free Trial Available
    • Offers Free-forever and Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Basic Free

    Plus $39.00 $39.00 per month

    Business $99.00 $99.00 per month

    Scale $389.00 $389.00 per month

    Free Free

    Startup $21.00 $32.00 per month

    Scale $42.00 $64.00 per month

    Thrive $70.00 $108.00 per month

    Free Free

    Starter $31.00 $39.00 per month

    Growth $109.00 $129.00 per month

    Business $219.00 $259.00 per month

    Pro $399.00 $499.00 per month

    Enterprise Custom

    Free trial Others

    Business Custom

    Enterprise Custom

    Free Forever Free

     
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    Screenshots & Videos

    Screenshots screenshots
    + 5 More
    Plerdy Dynamic Heatmap
    + 9 More
    Session Replay
    + 1 More
    screenshots
    + 4 More
    Videos Video Thumbnail Video Thumbnail Video Thumbnail Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: Malta, Europe Located in: Lviv, Ukraine Located in: Austin, Texas - 78701 Founded in: 2010 Located in: Atlanta, Georgia
    Contact Details

    +1 (855) 464-6788

    https://www.hotjar.com/

    Not available

    https://www.plerdy.com/

    +1 855-668-7335

    https://mouseflow.com/

    Not available

    https://www.fullstory.com

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