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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Hootsuite logo
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Brand24 logo
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho Social logo

Zoho Social

Social Media Management Software

4.5 10,102 user ratings

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Overview

Description Hootsuite is a popular social media management software that comes attractively stuffed with an array of collaboration features as well. The software contains collaboration features group calendars, cooperative writing, synchronous editing, content management, contact management, project management, task management etc. It includes other useful software features also like reputation management features, social media marketing features and social media monitoring features. Hootsuite supports multi-user collaboration. With this software, users can easily share engagement streams with your team. Users can better control multiple communication channels with this highly collaborative platform. Read more Brand24 is an online management system that helps brands in protecting their reputation on the web. Using brand24, the companies can respond to the positive comments from their brand ambassadors & assist the unsatisfied customers before their crisis gets out in the public eye. They provide the clients an advanced sentiment detection kit to pierce out the positive, negative and unbiased reviews. In addition, the owners will get instant alerts whenever someone would post a negative comment about their kind and connect with the person before it’s too late. The Corporations can track online reviews on every social media platforms, news sites, on message boards, in blogs, reviewing apps and much more. They can also study as many people respond to the mentions made for your brand. The users can also track various hashtags using the important hashtag metrics provided and find influencers to promote their brand on a different platform. Brand 24 provides a demo version for testing of its features and they also provide their excellent features to the masses with packs starting at 49 dollars to 299 dollars a month. Read more Socialinsider is a competitor analysis tool for social media managers and digital agencies who want to execute quick and efficient competitive benchmarking. The tool delivers in-depth information for any social media profile via advanced analytics that drives engagement, better content strategy, automate report generation, and manages the dashboard from a single location. Users can also conduct comprehensive competitor analysis across major social media platforms such as Facebook, Instagram, Twitter, and Youtube. Consequently, users have the option to benchmark their channels against top competitors, influencers, and other major industry players. With head-to-head social media comparison, users can create and share branded reports with their clients for any social media profile. The delivery of reports can also be automated to land in the client’s inbox. And with advanced analytics, relevant social media KPIs can be tracked to check which content performs better across different social media channels. Read more Zoho Social is a cloud-based social media management software that is also available in SaaS version and can be run on many devices. The software helps users in monitoring multiple social media channels, doing multi account management and encourage multi-user collaboration too. Zoho Social offers social media performance analytics and data-driven actionable insights to facilitate taking informed decisions. With this software, you can manage and monitor the content and ensure better customer engagement. You can also monitor keywords and schedule multiple posts. You can create content and do automated publishing with the help of this social media management platform. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $49.0.
  • Free Trial Available
  • Starts at $83.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $10.0. Offers Free-forever plan.
SW Score & Breakdown

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    92%
  • Momentum
    68%
  • Popularity
    95%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    89%
  • Momentum
    75%
  • Popularity
    85%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    72%
  • Momentum
    69%
  • Popularity
    86%

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    96%
  • Momentum
    67%
  • Popularity
    87%
SaaSworthy Awards # 2 Most Worthy # 1 Highly Rated # 3 Fastest Growing # 4 Most Popular
Not Available
# 4 Highly Rated # 12 Most Popular

Technical Details

Organization Types Supported
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA
  • Available
  • NA

Reviews & Ratings

User Rating
1.9/5 508 user ratings
4.5/5 502 user ratings
4.6/5 66 user ratings
4.5/5 10,102 user ratings
Rating Distribution
  • Excellent

    14.8%
  • Very Good

    5.5%
  • Average

    6.5%
  • Poor

    5.7%
  • Terrible

    67.5%
  • Excellent

    61.2%
  • Very Good

    29.5%
  • Average

    5.6%
  • Poor

    0.4%
  • Terrible

    3.4%
  • Excellent

    75.8%
  • Very Good

    15.2%
  • Average

    3%
  • Poor

    0%
  • Terrible

    6.1%
  • Excellent

    66.9%
  • Very Good

    25.4%
  • Average

    2.5%
  • Poor

    0.8%
  • Terrible

    4.5%
User Sentiments

    Easy Scheduling, Comprehensive Analytics, Comprehensive Dashboard, Extensive Integrations

    Unreliable Instagram Integration, Inconsistent Customer Support, Inaccurate Instagram Analytics, Limited Instagram Functionality

    Real-Time Monitoring, User-Friendly Interface, Excellent Customer Support, Comprehensive Analytics and Reporting

    Inaccurate Sentiment Analysis, Limited Keyword Search, Limited Historical Data, Mobile Platform Inefficiency

    Competitor Analysis, Customer Support, Data Accuracy, Ease of Use

    Reporting Features, Platform Limitations, Data Synchronization Issues, Pricing

    User-friendly Interface, Robust Scheduling Features, In-depth Analytics and Reporting, Seamless CRM Integration

    Limited Instagram Functionality, Limited Third-Party Integrations, Inflexible Pricing Plans, Mobile App Limitations

Review Summary

Users praise Hootsuite's user-friendly interface, comprehensive social media management capabilities, and robust analytics. They appreciate its ability to schedule posts, track engagement, and monitor multiple social media accounts from a single platform. However, some users have reported occasional technical issues and a learning curve associated with setting up and using the tool. Additionally, some users have expressed concerns about the cost of the software, particularly for small businesses or individuals with limited budgets.

Overall, users praise Brand24 for its user-friendly interface, comprehensive monitoring features, customizable alerts, and accurate sentiment analysis. They appreciate the ability to track brand mentions across multiple platforms, analyze customer sentiment, and respond to customer feedback in a timely manner. Additionally, users commend Brand24's customer support team for their responsiveness and helpfulness. Some users suggest improvements in the reporting functionality and the inclusion of more advanced features like competitor analysis.

Social Insider is a popular tool for social media data analysis and research, praised for its vast data, user-friendly interface, and responsive customer support. Users highlight its effectiveness in planning social media strategies, analyzing competitor pages, and gaining insights for content creation. While some users appreciate its detailed analytics, others find the reports could be more visually appealing. Some long-term users have expressed concerns about the company's recent changes to their subscription models and limited data access, while others have noted occasional glitches with data synchronisation, particularly for smaller profiles. Despite these drawbacks, Social Insider remains a valuable tool for those seeking comprehensive social media data and a supportive team.

Positive: User-friendly interface, comprehensive social media management capabilities, effective collaboration tools, excellent customer support, and mobile app availability. Praised for its ability to streamline social media tasks, schedule and publish content efficiently, and track campaign performance with robust analytics. Negative: Occasional glitches and bugs, limited customization options, and difficulty managing multiple social media accounts simultaneously. Some users reported challenges with content scheduling and experienced occasional outages.

  Read All User Reviews Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $49.0.
  • Free Trial Available
  • Starts at $83.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $10.0. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Professional Others

Team Others

Business Others

Enterprise Custom

Personal Plus $49.00 $49.00 per month

Professional Premium $99.00 $99.00 per month

Professional Max $199.00 $199.00 per month

Social Media Manager $83.00 $99.00 per month

Small Agency $141.00 $169.00 per month

Agency Custom

Enterprise Custom

Free Edition Free

Standard (For Business) $10.00 $15.00 per month

Professional (For Business) $30.00 $40.00 per month

Premium (For Business) $40.00 $65.00 per month

Agency $230.00 $320.00 per month

Agency Plus $330.00 $460.00 per month

 
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Screenshots & Videos

Screenshots Hootsuite Timeline
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screenshots
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Benchmark
+ 7 More
Not Available
Videos Video Thumbnail
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Vendor information

Company Details Located in: Vancouver, Canada Founded in: 2008 Located in: Florida, United States Located in: Bucharest, Romania - 030831 Located in: Pleasanton, California
Contact Details

Not available

https://hootsuite.com/#

+1 (718) 618-4483

https://brand24.com/

Not available

https://www.socialinsider.io/

+1 888-900-9646

https://www.zoho.com/social/

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