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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Hiver logo
Collaboration Software

4.7 60 user ratings

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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Hiver is an email collaboration that lets them manage their shared inboxes using their Gmail accounts. If they use shared inboxes within their company such as support, help desk, or sales teams then they can access, delegate, and track emails sent and received from these accounts from within Gmail. Hiver keeps the same structure as your previous team inboxes but lets them manage them from one place, which helps improve efficiency and boost collaboration, both within teams and across your company as a whole. Hiver also allows you to assign owners to email, as well as add and track the status of each email. It provides a general overview of your team’s workflow and activities and lets you track which team member is working on which emails. Hiver’s insights into performance allow them to find areas in which they can improve. Read more Google Workspace is an intuitive platform that helps teams of all sizes to connect and collaborate with each other and improve their efficiency levels in real-time. It provides an innovative and flexible solution that helps businesses to achieve more. With the help of shared calendars, users can see who is available and when so they can fix meetings without clashing anybody’s timings. It also allows them to start video conferencing with just a single click through their laptop, tab or mobile. With Google Workspace, team members can collaborate with each other and share documents, slides and spreadsheets with or without the internet. They can work in a single document, see edits, communicate through in-built chat and tag each other in comments and ask questions. Google Workspace also allows users to upload their data on the cloud to keep it safe and easily available to team members through a shared link. To assure comprehensive security the software offers advanced privacy algorithms like single-sign-on and 2-step verification. Read more
Pricing Options
  • Free Trial Available
  • Free Trial Available
  • Starts at $6.0. Offers Custom plan.
SW Score & Breakdown

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    84%
  • Reviews
    81%
  • Momentum
    63%
  • Popularity
    81%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    71%
  • Momentum
    64%
  • Popularity
    95%
SaaSworthy Awards
Not Available
# 3 Fastest Growing # 4 Most Popular

Features

Total Features
7 Features
13 Features
Common Features for All
    Audio Video Conferencing Helps in conducting audio and or video conferencing to allow better discussion and exchange of ideas
    Brainstorming Allows team members and others coming together to encourage new idea/solution generation within a group
    Chat (Messaging) Allows users to collaborate better by exchanging views and collect information through chatting or texting
    Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.
    Content Management Helps you to create and customize your contents to make user and SEO friendly
    Cooperative Writing Allows multiple people work on creating or editing a document
    Discussion Boards Provides a virtual discussion site where team members can interact through posted messages or by leaving comments
    Document Management Ability to store and manage various information and documents in electronic format.
    Group Calendars Helps the user to stay updated and alert with upcoming deadlines, important events, dates, etc
    Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.
    Synchronous Editing Allow users to edit the same document at the same time on a simultaneous basis
    Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
    Version Control It gives the team the ability to recall specific versions of a document, code, content, file, or folder that records changes over time.
  • + 4 More - Show Less
    • Audio Video Conferencing Helps in conducting audio and or video conferencing to allow better discussion and exchange of ideas
      Brainstorming Allows team members and others coming together to encourage new idea/solution generation within a group
      Chat (Messaging) Allows users to collaborate better by exchanging views and collect information through chatting or texting
      Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.
      Content Management Helps you to create and customize your contents to make user and SEO friendly
      Cooperative Writing Allows multiple people work on creating or editing a document
      Discussion Boards Provides a virtual discussion site where team members can interact through posted messages or by leaving comments
      Document Management Ability to store and manage various information and documents in electronic format.
      Group Calendars Helps the user to stay updated and alert with upcoming deadlines, important events, dates, etc
      Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.
      Synchronous Editing Allow users to edit the same document at the same time on a simultaneous basis
      Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
      Version Control It gives the team the ability to recall specific versions of a document, code, content, file, or folder that records changes over time.
  • + 10 More - Show Less
  • Technical Details

    Organization Types Supported
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • NA
    • Available

    Reviews & Ratings

    User Rating
    4.7/5 60 user ratings
    4.3/5 113 user ratings
    Ratings Distribution
    • Excellent

      76.6%
    • Very Good

      19.8%
    • Average

      1.8%
    • Poor

      0.9%
    • Terrible

      1%
    • Excellent

      49.6%
    • Very Good

      41%
    • Average

      5.1%
    • Poor

      0%
    • Terrible

      4.3%
    Review Summary

    Reviewers commend Hiver for its user-friendly interface, seamless integration with Gmail, and robust collaboration features. They appreciate the ability to assign emails, track their progress, and collaborate with teammates efficiently. Hiver's automation capabilities, such as automated follow-ups and canned responses, are also highly praised for streamlining workflows and saving time. Additionally, reviewers highlight the excellent customer support provided by Hiver, with prompt and helpful responses to queries. While some users mention occasional bugs and glitches, they generally agree that Hiver is a reliable and valuable tool for managing and collaborating on emails.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Free Trial Available
    • Starts at $6.0. Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Lite Others

    Pro Others

    Enterprise Others

    Business Starter $6.00 $6.00 per user / month

    Business Standard $12.00 $12.00 per user / month

    Business Plus $18.00 $18.00 per user / month

    Enterprise Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Alternatives

     

    Screenshots & Videos

    Videos Video Thumbnail
    + 1 More
    Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: San Jose, California Founded in: 2011 Located in: Mountain View, California
    Contact Details

    Not available

    https://hiverhq.com/

    Not available

    https://workspace.google.com/

    Social Media Handles

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