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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Freshsales, also known as Freshworks CRM, is a cloud-based customer relationship management (CRM) tool that can help businesses grow their revenue through context-driven sales. This highly-rated CRM can help businesses close deals faster, improve seller effectiveness, reduce IT complexity, streamline the sales process, generate new opportunities, and much more. Some of the top features of Freshsales include sales lead tracking, sales management, event tracking, one-click phone, personalized bulk emails, email prioritization, AI-powered chatbots, customizable web forms, page visit tracking, visitor intent tracking, activity timeline, predictive contact scoring, deal insights, third-party integrations, dynamic forecasting, 360° customer view, automated sales campaigns, etc. Read more | CRMNEXT is an intuitive CRM solution facilitating seamles financial services. Banks and credit unions across the globe benefit from the services offered by this platform. Its features offer to help financial services simplify work, drive growth and deliver a high-end customer service experience in real-time. With work simplification, users can automate inefficient tasks to increase productivity and drive positive results at the same time. Users can also benefit from Two-way 360™ for a holistic customer view to fulfil tasks thoroughly. CRMNEXT's data-driven behavioural insights and customer interactions enable users to develop efficient customer experience strategies and improve on existing ones. This CRM platform simplifies relationship growth by optimising agent performance and leveraging machine learning to design smart workflows. Moreover, the overall platform is easy to implement and maintain with seamless integrations to several prominent CRM applications. Also, users can automate lead management and consciously follow up on all leads and referrals immediately. With CRMNEXT, companies can also simplify the account opening process by reducing onboarding complexity and match demands with users through automation. Read more | Creatio offers one platform to automate industry workflows and CRM with AI, no-code, and a maximum degree of freedom. Designed for large businesses, it provides enterprise-grade scalability, robust security, and seamless integration to align operations across departments while driving efficiency and innovation. With Creatio, you can take advantage of a ready-to-go industry-leading CRM as well as enable users - whether business users without coding skills or professional developers - to create powerful business apps. Read more |
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| SW Score & Breakdown |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 8 Highly Rated # 3 Highly Rated |
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# 3 Highly Rated # 1 Fastest Growing |
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| User Sentiments |
User-Friendly Interface, Comprehensive CRM Features, Excellent Customer Support, Effective Sales & Marketing Automation Limited Third-Party Integrations, Occasional Software Bugs & Glitches, Mobile App Functionality, Confusing Pricing Structure |
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Easy to Use Interface, Extensive Customization Capabilities, Robust Business Process Automation, Excellent Customer Support Mobile App Functionality, Slow Processing Times, Limited Reporting Functionality, Steep Learning Curve |
| Review Summary |
Freshsales is praised for its user-friendliness and ease of use, particularly for beginners. Users appreciate its intuitive interface, clear navigation, and quick learning curve. It’s often cited as a valuable tool for managing customer data, tracking sales progress, and streamlining workflows. Freshsales integrates well with other Freshworks products, making it a comprehensive solution for small and medium businesses. However, some users report slow loading times, limited customization options, and occasional bugs. |
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Overall, users praise Creatio for its user-friendly interface, customization options, and comprehensive features. Many reviewers highlight its ease of use, with some noting that even non-technical users can quickly learn and navigate the platform. Additionally, users appreciate the ability to tailor Creatio to their specific business needs, citing the wide range of customization options and integrations available. The platform's comprehensive functionality is also a key selling point, with reviewers highlighting its capabilities in areas such as sales, marketing, customer service, and project management. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Free Free Growth $9.00 $11.00 per user / month Pro $39.00 $47.00 per user / month Enterprise $59.00 $71.00 per user / month |
CRMNEXT Custom |
Growth $25.00 $25.00 per user / month Enterprise $55.00 $55.00 per user / month Unlimited $85.00 $85.00 per user / month |
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| Company Details | Located in: San Mateo, CA | Located in: Novato, California Founded in: 2001 | Located in: Boston, MA Founded in: 2013 |
| Contact Details |
+1 650-513-0514 |
+1 415-424-4644 |
+1 617-765-7997 |
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