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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Freshconnect is a new age collaboration tool from Freshdesk to improve the productivity of the organization. Team members can collaborate much faster and efficiently with instant access to relevant topics. The instantaneous flow of text can connect you to the integrated apps without going back and forth between tools. Get linked to the context of work without getting lost conversation cloud. Read more | Hiver is an email collaboration that lets them manage their shared inboxes using their Gmail accounts. If they use shared inboxes within their company such as support, help desk, or sales teams then they can access, delegate, and track emails sent and received from these accounts from within Gmail. Hiver keeps the same structure as your previous team inboxes but lets them manage them from one place, which helps improve efficiency and boost collaboration, both within teams and across your company as a whole. Hiver also allows you to assign owners to email, as well as add and track the status of each email. It provides a general overview of your team’s workflow and activities and lets you track which team member is working on which emails. Hiver’s insights into performance allow them to find areas in which they can improve. Read more |
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SW Score & Breakdown |
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
7 Features
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7 Features
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Common Features for All |
Audio Video Conferencing
Brainstorming
Chat (Messaging)
Contact Management
Content Management
Cooperative Writing
Discussion Boards
Project Management
Task Management
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Audio Video Conferencing
Brainstorming
Chat (Messaging)
Contact Management
Content Management
Cooperative Writing
Discussion Boards
Project Management
Task Management
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Organization Types Supported |
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User Rating |
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Ratings Distribution |
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Review Summary |
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Reviewers commend Hiver for its user-friendly interface, seamless integration with Gmail, and robust collaboration features. They appreciate the ability to assign emails, track their progress, and collaborate with teammates efficiently. Hiver's automation capabilities, such as automated follow-ups and canned responses, are also highly praised for streamlining workflows and saving time. Additionally, reviewers highlight the excellent customer support provided by Hiver, with prompt and helpful responses to queries. While some users mention occasional bugs and glitches, they generally agree that Hiver is a reliable and valuable tool for managing and collaborating on emails. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
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Freshconnect Custom |
Lite Others Pro Others Enterprise Others |
View Detailed Pricing
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Teamwork Desk
4.4 Based on 347 Ratings
eStreamDesk
4.1 Based on 8 Ratings
HelpDesk
4.5 Based on 64 Ratings |
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Screenshots | Not Available | |
Videos |
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Company Details | Located in: San Mateo, California | Located in: San Jose, California Founded in: 2011 |
Contact Details |
+1 650 513 0514 https://www.freshworks.com/collaboration-software/ |
Not available https://hiverhq.com/ |
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