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| Description | Five9 is a smart cloud contracting platform developed specifically for digital businesses to bring about the power of cloud technology to customers. It assists the user in engaging the clients on the channel of their choice, streamlining the operations, automating the workflow, and increasing the agility of the business to enhance customer experience. Five9 is a popular AI-based software that is trusted by billions of customers for increasing interactions annually. It aims at providing end-to-end solutions using omni-channel routing, WFO, analytics, and artificial intelligence in order to deliver exceptional business results and increase agent productivity. It further enables digital interaction, quality management, gamification, recording and analytics, and much more. Users can additionally engage, retain, attract, scale, and motivate the best agents from anywhere in the world for your contact centre. You can also optimize your workforce with the powerful tools offered by Five9 apart from motivating and managing your agents to produce exceptional customer results. The pricing plans of the platform are quotation based and the users have to contact their members directly on their official website to get more details. Read more | Newfies-Dialer can be used by anyone who has a need for mass outbound calling, voice broadcasting, press one dialing or providing outbound IVR. Some of the potential uses for Newfies-Dialer are listed below. The system is loaded up with a list of telephone numbers that can be dialled sequentially at very high rates of calling depending on carrier capacity and hardware, potentially delivering many millions of calls per day. Read more |
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| SaaSworthy Awards | # 2 Most Worthy # 5 Fastest Growing |
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Overall, reviewers praise Five9's cloud-based call center solution for its scalability, flexibility, and rich feature set. Users appreciate its ease of use, comprehensive reporting and analytics capabilities, and ability to integrate with various business systems. The platform's AI-powered virtual agent and omnichannel capabilities are also well-received. While some users mention occasional technical glitches and a need for improved customer support, many acknowledge Five9's commitment to innovation and its ability to meet the evolving needs of contact centers. |
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Outbound Custom Inbound Custom Blended Custom |
100 Concurrent Calls Plan $399.00 $399.00 per month 250 Concurrent Calls Plan $599.00 $599.00 per month 500 Concurrent Calls Plan $999.00 $999.00 per month 1000 Concurrent Calls Plan $1,799.00 $1,799.00 per month |
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View Detailed Pricing
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View Detailed Pricing
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4.1 Based on 281 Ratings 
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4.7 Based on 63 Ratings 
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4.7 Based on 96 Ratings |
TCMS Auto Dialer
3 Based on 2 Ratings 
ICTBroadcast
5 Based on 2 Ratings |
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| Company Details | Located in: San Ramon, California | Located in: Spain |
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+1-925-201-2000 https://www.five9.com/ |
+44 20 8068 2675 https://www.newfies-dialer.org/ |
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