ICTBroadcast

About ICTBroadcast

ICTBroadcast is an all-in-one solution for unified communications and call center software. With integrated Voice, SMS, Fax, and Email features, it gives them the flexibility to deliver the best customer service experience. ICTBroadcast is based on an open-source Asterisk communications switch, providing them with the most sophisticated and comprehensive telecommunications platform. Its multiple dialing modes, such as progressive dialing, predictive dialing, power dialing, and preview dialing, give them the ability to match the dialing needs of any business. In addition, they can also manually dial contacts with WebRTC web phones, ensuring a personalized experience for each customer. Take their call center’s efficiency and productivity to the next level with ICTBroadcast's automated dialer. It automatically dials contacts and transfers them directly to their team members with minimal effort, giving them a competitive edge. With ICTBroadcast, user can provide outstanding customer service with ease.