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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

[24]7 Customer Journey Analytics logo
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Overview

Description Fathom Analytics is a great solution for websites as it offers statistics without storing or tracking the users' personal data. The software can keenly observe a website's performance and gather strength and data insights. It comprises privacy compliant and GDPR that enhances the users in an SEO search. Fathom Analytics is an ideal software for accountants, franchise groups, small business owners, and advisory. It is significantly useful as it offers creative and compelling business reports and analytics, making the business insights easy. Fathom Analytics makes the user's jobs simple by quickly showing the useful details and other things the user needs on a single dashboard so users can make fast decisions. Because of the revolutionized website analytic feature, there is no way to ignore this easy-to-use website. It respects privacy and profusely acquires valuable insights without spying on anyone's personal details in just a few steps. Moreover, it offers exclusive support to keep things running. Fathom analytics offers everything users need on a single screen with four levels of the pricing subscription plan. Read more Customer Journey Analytics software is available 24 hours a day, 7 days a week to assist businesses to decipher complex customer journeys and figure out where things go wrong and how they can improve. For BI tools, the increasing complexity of interactions over time and across an ever-increasing number of channels creates too much noise. With a simplified root cause analysis and interactive visualisations, you can swiftly activate change. [24]7 Customer Service Analysts can graphically slice, dice, point, and click to learn how to promote digital adoption, what drives repeat calls, and more with Journey Analytics. A suite of tools lets you manage human and bot interactions across digital and voice channels. You can modernise voice calls with [24]7 Active Share by empowering agents to provide graphically rich digital content directly to customers. You can determine the core reason for client drop-offs and take fast action to remedy the problem using [24]7 Journey Analytics. [24]7.ai On a single platform, Engagement Cloud allows you to swiftly design, manage, and deploy the leading conversational AI apps. Customer service is also transformed by [24]7.ai, which empowers self-service automation and allows customers to get what they want faster. Read more
Pricing Options
  • Free Trial Available
  • Starts at $14.0.
  • Free Trial Not Available
  • [24]7 Customer Journey Analytics Offers Custom plan.
SW Score & Breakdown

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    85%
  • Reviews
    60%
  • Momentum
    62%
  • Popularity
    77%

70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    70%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    61%
SaaSworthy Awards # 3 Fastest Growing
Not Available

Features

Total Features
6 Features
2 Features
Common Features for All
    Alert Notifications Alerts the user when predefined criteria is met
    Conversion Tracking Enables user to track customer conversion rate
    Goal Tracking Allows to track progress to reach business objectives
    Multiple Site Management Helps to analyze and track more than one websites
    Time on site Tracking Tracks the time that a visitor spends on your website
    User Interaction Tracking Identifies and tracks the visitors interaction on your websites
  • + 3 More - Show Less
    • Alert Notifications Alerts the user when predefined criteria is met
      Conversion Tracking Enables user to track customer conversion rate
      Goal Tracking Allows to track progress to reach business objectives
      Multiple Site Management Helps to analyze and track more than one websites
      Time on site Tracking Tracks the time that a visitor spends on your website
      User Interaction Tracking Identifies and tracks the visitors interaction on your websites

    Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • Online
    • Online

    Reviews & Ratings

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $14.0.
    • Free Trial Not Available
    • [24]7 Customer Journey Analytics Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Standard $14.00 $14.00 per month

    Business $24.00 $24.00 per month

    Enterprise $34.00 $34.00 per month

    [24]7 Customer Journey Analytics Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Current  visitor
    + 1 More
    Root Cause Analysis
    + 5 More
    Videos Video Thumbnail
    + 1 More
    Video Thumbnail

    Vendor information

    Company Details Located in: Victoria, Canada Founded in: 2019 Located in: San Jose, California
    Contact Details

    Not available

    https://usefathom.com/

    +1 650 385 2247

    https://www.247.ai/products/customer-journey-analytics

    Social Media Handles

    Not available

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