Google Analytics |
70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![[24]7 Customer Journey Analytics logo](http://images.saasworthy.com/tr:w-128,h-0,c-at_max,e-sharpen-1/customerjourneyanalytics_9494_logo_1666674933_6luco.png){kind=logo}
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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Customer Journey Analytics software is available 24 hours a day, 7 days a week to assist businesses to decipher complex customer journeys and figure out where things go wrong and how they can improve. For BI tools, the increasing complexity of interactions over time and across an ever-increasing number of channels creates too much noise. With a simplified root cause analysis and interactive visualisations, you can swiftly activate change. [24]7 Customer Service Analysts can graphically slice, dice, point, and click to learn how to promote digital adoption, what drives repeat calls, and more with Journey Analytics. A suite of tools lets you manage human and bot interactions across digital and voice channels. You can modernise voice calls with [24]7 Active Share by empowering agents to provide graphically rich digital content directly to customers. You can determine the core reason for client drop-offs and take fast action to remedy the problem using [24]7 Journey Analytics. [24]7.ai On a single platform, Engagement Cloud allows you to swiftly design, manage, and deploy the leading conversational AI apps. Customer service is also transformed by [24]7.ai, which empowers self-service automation and allows customers to get what they want faster. Read more | Traditional web analytics is fine for data screening and basic dashboards, but useless to see the nature of user interactions, discover the issues the user experienced and working with backend events, and offline touchpoints Insightarc builds the customer journey as it is from interfaces to offline actions like delivery services, call center operations, etc. Read more |
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| SW Score & Breakdown |
70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| Total Features |
2 Features
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5 Features
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| Common Features for All |
Campaign Management
Conversion Tracking
Event Tracking
Report Generation
User Interaction Tracking
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Campaign Management
Conversion Tracking
Event Tracking
Report Generation
User Interaction Tracking
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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[24]7 Customer Journey Analytics Custom |
Want to know Free Pro $50.00 $50.00 per month Company $600.00 $600.00 per month |
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View Detailed Pricing
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View Detailed Pricing
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Adobe Analytics
4.3 Based on 1242 Ratings 
Intelliad
5 Based on 1 Ratings |
WatchThemLive
5 Based on 4 Ratings |
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| Screenshots |
+ 5 More
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Not Available |
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| Company Details | Located in: San Jose, California | Located in: Wilmington, Delaware |
| Contact Details |
+1 650 385 2247 https://www.247.ai/products/customer-journey-analytics |
Not available https://insightarc.com/ |
| Social Media Handles |
Not available |
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