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70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Customer Journey Analytics software is available 24 hours a day, 7 days a week to assist businesses to decipher complex customer journeys and figure out where things go wrong and how they can improve. For BI tools, the increasing complexity of interactions over time and across an ever-increasing number of channels creates too much noise. With a simplified root cause analysis and interactive visualisations, you can swiftly activate change. [24]7 Customer Service Analysts can graphically slice, dice, point, and click to learn how to promote digital adoption, what drives repeat calls, and more with Journey Analytics. A suite of tools lets you manage human and bot interactions across digital and voice channels. You can modernise voice calls with [24]7 Active Share by empowering agents to provide graphically rich digital content directly to customers. You can determine the core reason for client drop-offs and take fast action to remedy the problem using [24]7 Journey Analytics. [24]7.ai On a single platform, Engagement Cloud allows you to swiftly design, manage, and deploy the leading conversational AI apps. Customer service is also transformed by [24]7.ai, which empowers self-service automation and allows customers to get what they want faster. Read more | Trace the flow, conversation metrics and important events throughout the user journey. A simple and easiest analytics you can ever have. Real-time & overdue user analytics won't a big deal. Discover your users' need with indepth & focused insights. Easy to export the user analytics data for consideration. Set alert of user important action that you want to control. Control your desired pages through funnel analysis. Read more |
Pricing Options |
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SW Score & Breakdown |
70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
2 Features
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6 Features
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Common Features for All |
Alert Notifications
Conversion Tracking
Event Tracking
Multiple Site Management
Report Generation
User Interaction Tracking
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Alert Notifications
Conversion Tracking
Event Tracking
Multiple Site Management
Report Generation
User Interaction Tracking
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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[24]7 Customer Journey Analytics Custom |
Free Free Starter $19.00 $19.00 per month Professional $39.00 $39.00 per month Ultimate $99.00 $99.00 per month |
View Detailed Pricing
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View Detailed Pricing
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Adobe Analytics
4.3 Based on 1242 Ratings
Intelliad
5 Based on 1 Ratings |
Aqvil Analytics
4.5 Based on 2 Ratings |
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Screenshots |
+ 5 More
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Not Available |
Videos | Not Available |
Company Details | Located in: San Jose, California |
Not available |
Contact Details |
+1 650 385 2247 https://www.247.ai/products/customer-journey-analytics |
Not available https://usersplit.com/ |
Social Media Handles |
Not available |
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