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| Description | Support hub is an ideal help desk software that lets businesses easily deal with customer support tickets, collect customers information and create a knowledge base to offer the best possible support for the businesses. This software allows individuals to handle customer support tickets easily and formulate a knowledge database and stay in contact with other platforms that the individuals use to keep their business grow. Support Hub is an All-in-One solution that comprises various features that include canned responses that save and reuse some common replies to enhance the response time. You can easily remove and export and import customer information directly from the admin panel through the customer management feature. And through the knowledge base feature, you can immediately create comprehensive documentation, so your customers can easily find the answer that they are looking for. Support hub also integrates with Envato integration that lets customers connect with their Envato account to provide a better support experience. With Support Hub, users can additionally set up an auto-responder to inform their consumers that they are unavailable or on vacation. Read more | Enchant revolutionizes customer support by offering an array of customer-centric products designed to deliver personalized assistance at scale. From bustling startups to expansive enterprises, teams of any size can wield the power of Enchant's comprehensive toolset to streamline interactions. A shared inbox captures the collective genius of the team, enabling seamless collaboration behind the scenes while maintaining the simplicity and familiarity of traditional email for the customers. Meanwhile, the platform's knowledge management capability demystifies the art of creating engaging FAQ and knowledge base content, empowering customers with the resources to find solutions independently. Yet when direct interaction is necessary, the Enchant Messenger merges live chat, knowledge resources, and contact forms into one easily accessible location — ensuring that help is never more than a click away. Enchant's cohesive suite ensures that every support experience feels as personal as a one-on-one conversation, fostering trust and loyalty in every interaction. Read more |
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| SW Score & Breakdown |
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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards |
Not Available
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# 12 Fastest Growing # 17 Fastest Growing |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
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Free Free Starter $19.00 $19.00 per month Standard $59.00 $59.00 per month Elite $149.00 $149.00 per month |
Enchant $15.00 $15.00 per user / month |
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View Detailed Pricing
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View Detailed Pricing
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+ 1 More
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| Company Details |
Not available |
Located in: United States |
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Not available https://support-hub.io/ |
Not available https://www.enchant.com/ |
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