Dialer360 vs Whelp Comparison

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Dialer360

Call Center Software

4.7 18 user ratings

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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Whelp

Call Center Software

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Overview

Description

One of the best call center software that improves your agent’s performance to provide enhanced customer support. It has predictive dialer feature which automates call transfer between the agents. It is a PCI compliance software which secures all financial data of your customers by restricting unauthorized access. This software auto-records all the interactions with customers. Using Dialer360, you can send pre-recorded messages to large number of customers in short time. It allows the agent to manage one campaign with multiple dialer and vise-versa. It is a cloud-based application that will allow your agent to log in from anywhere using a smartphone. Read more

Whelp provide a truly omnichannel software solution for businesses to unify all existing traditional and modern customer support channels into one feature-rich platform. We help businesses to build one-to-one approach to customer support and service, convert leads faster into customers, learn everything about every customer from purchase and engagement history to most frequently asked questions. Read more

Pricing Options

Free Trial Available

Free Trial Not Available
Starts at $299.0. Offers Free-forever plan.

SW Score & Breakdown

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

88%
Reviews

73%
Momentum

62%
Popularity

71%

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

73%
Reviews

60%
Momentum

63%
Popularity

79%

Features

Total Features	7 Features	3 Features
Common Features for All	Auto Call Recording Automatically records all the ongoing calls. Concurrency Support Allows you to manage multiple calls concurrently IVR Support Interactive voice recognition routes the caller to the right agent Inbound Call Center Allows you to receive an incoming call from customers Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Outbound Call Center Allows your agent to make outgoing calls Predictive Dialer Automatically dials to list of phone numbers Progressive Dialer Auto dials and connects agents to calls answered by live persons + 4 More - Show Less	Auto Call Recording Automatically records all the ongoing calls. Concurrency Support Allows you to manage multiple calls concurrently IVR Support Interactive voice recognition routes the caller to the right agent Inbound Call Center Allows you to receive an incoming call from customers Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Outbound Call Center Allows your agent to make outgoing calls Predictive Dialer Automatically dials to list of phone numbers Progressive Dialer Auto dials and connects agents to calls answered by live persons

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.7/5 18 user ratings	Not Available
Ratings Distribution	Excellent 73.7% Very Good 26.3% Average 0% Poor 0% Terrible 0%	Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available	Free Trial Not Available Starts at $299.0. Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	Dialer360 Others Voice Broadcasting (VB360) Others VoIP360 (VoIP Credit) Others	Freemium Free Medium $299.00 $299.00 per month Premium $990.00 $990.00 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	HoduCC 4.8 Based on 20 Ratings Dialer360 Vs HoduCC Call Center Studio 4.7 Based on 63 Ratings Dialer360 Vs Call Center Studio PrimoDialler 4.9 Based on 100 Ratings Dialer360 Vs PrimoDialler CallCenterHosting Predictive Dialer ChaseData 4.8 Based on 49 Ratings Dialer360 Vs ChaseData	DialedIn Zendesk Talk 4.3 Based on 2233 Ratings Whelp Vs Zendesk Talk LiveAgent 4.7 Based on 2506 Ratings Call Center Studio 4.7 Based on 63 Ratings Whelp Vs Call Center Studio XCALLY 4.9 Based on 146 Ratings Whelp Vs XCALLY
	View All Dialer360 Alternatives	View All Whelp Alternatives