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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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Description | Dextr.Cloud is a customer experience managing platform that enables its users to engage customers in the purchasing process and support inquiries. The software uses the latest serverless technology from AWS in order to deliver a secure, elastic and highly available platform for its users. Dextr Omni-channel provides its users with an intuitive and unified interface that enables the agents to respond to customer communications across multiple channels such as email, chat, and social all in one queue. Pre-scripted answers are provided to the commonly asked questions. The software provides its users with a real-time agent and queue performance, silent monitoring or coaching, advanced activity filtering, listen and download recordings, ad-hoc and scheduled closures and personalized company branding. Dextr.Cloud software delivers powerful collaboration features directly to the desktop of the agent and enables them to check availability and quickly connect with knowledge workers for assistance responding to customer issues outside of the ordinary resolution flow. The software also provides robust pre-built integrations with leading CRM solutions so that the agents have the information required to make customers happy. Read more | ContactLogix was designed by automobile dealers for automobile dealers. With over 50 years combined experience in the Retail Automobile Industry, ContactLogix can save time and money. ContactLogix partners with Volie.io, a leading provider of a complete communication stack that combines customer management with state of the art communication tools combining both inbound and outbound channels into a simple-web-based application. Read more |
Pricing Options |
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SW Score & Breakdown |
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
9 Features
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2 Features
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Common Features for All |
Auto Call Recording
Call Monitoring
Concurrency Support
Inbound Call Center
Live Chat
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management (Calls)
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Auto Call Recording
Call Monitoring
Concurrency Support
Inbound Call Center
Live Chat
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management (Calls)
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Dextr.Cloud Custom |
ContactLogix Custom |
View Detailed Pricing
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View Detailed Pricing
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4.3 Based on 131 Ratings
SymVolli
5 Based on 1 Ratings |
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Videos |
+ 1 More
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Not Available |
Company Details | Located in: Las Vegas, NV Founded in: 2019 | Located in: +1 512-359-9699 |
Contact Details |
1-800-946-6127 https://dextr.cloud/ |
Not available https://contactlogix.io/ |
Social Media Handles |
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Not available |
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