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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Bandwidth logo
API Management Software

1.1 33 user ratings

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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Vonage Business logo
VoIP Providers

4 1,518 user ratings

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73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Skyetel logo
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73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Twilio Frontline logo
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Overview

Description Bandwidth is the first and only CPaaS solution provider that offers a selection of communication APIs, built around their own countrywide all-IP network.The software comes featured with not just API management features, but also include application development features, telephony features and VoIP features.It comes with an API design and a dashboard. You can easily automate your reporting and data imports with this API software. Published APIs will not pose security liability with this software. The software comes with features like specialization, customization, maintenance and compliance. Read more Vonage Business Solutions is a cloud-based communications platform for small and medium-sized businesses. The service includes a business phone system that allows companies to link their VoIP phone system to internet-enabled devices and communicate via text, phone, or video conferencing. Call announce and screening, multiple devices on a single extension, do not disturb settings, and more are all standard features. Account managers can check call recordings, set up dialling limitations, alter dashboard visibility for employees, and view billing information using the admin site.Work smarter with Vonage Business Communications, our unified communications platform, which allows you to interact with people from all over the world via phone, messaging, and video. Over 40 powerful features provide the ideal blend of flexibility and control, allowing your company to operate smarter. You can manage your messages and collaborate from practically anywhere with our award-winning mobile app. We have a 99.999 percent uptime reliability1, assuring optimal productivity for your company.Setup is straightforward, quick, and simple to scale as your company grows. Because there are no annual obligations, you can cancel at any moment. And we take pleasure in providing excellent customer service: obtaining assistance is simple. You can contact us via phone, email, chat, or our online help centres. We even provide client portals with knowledge base articles to assist you in finding answers at any time.Users can now use the Vonage Business Solutions mobile app to access the service. Vonage Business Solutions also provides desktop plug-ins for further customization. Users can also merge their contacts from Google, Outlook, and CRM platforms like Salesforce. Read more Skyetel is a VoIP service provider that offers a cutting-edge, mobile-friendly user interface to elegantly navigate all of your services in order to offer excellent customer experience. This platform allows data centres in many geographic areas to provide outstanding customer support and control traffic. Skyetel has a mobile-friendly user interface that allows you to segment your clients and track their usage. You can customise your brand gateway with your logo and URL to track their usage. Skyetel’s API allows you to send and receive MMS and SMS messages effortlessly. Customers can be grouped together and their consumption can be tracked for free with Skyetel. Skyetel network accepts and transmits G.722 and G.711 in its entirety. The platform ensures that your calls are routed through the fewest number of legs to the outside world as feasible. You can set up your cell numbers to forward MMS and SMS messages to a different phone number or e-mail address with Skyetel. Users also get the option for call transcription which is an optional service that allows you to have your calls transcribed. Read more They are the customer layer for the internet, powering the most engaging interactions companies build for their customers. We provide simple tools that solve hard problems, delivered as a developer-first cloud platform with global reach and no shenanigans pricing. Securely connect with customers over their preferred channels with a programmable, ready-to-use application for sales teams. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $20.0. Offers Free-forever and Custom plan.
SW Score & Breakdown

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%
  • Reviews
    82%
  • Momentum
    63%
  • Popularity
    88%

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    77%
  • Momentum
    62%
  • Popularity
    63%

73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    60%
  • Momentum
    63%
  • Popularity
    67%

73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    72%
  • Reviews
    67%
  • Momentum
    60%
  • Popularity
    63%
SaaSworthy Awards # 5 Highly Rated # 3 Fastest Growing
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Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
1.1/5 33 user ratings
4/5 1,518 user ratings
Not Available
3/5 5 user ratings
Rating Distribution
  • Excellent

    3%
  • Very Good

    0%
  • Average

    0%
  • Poor

    0%
  • Terrible

    97%
  • Excellent

    71.9%
  • Very Good

    2.9%
  • Average

    1.3%
  • Poor

    2.2%
  • Terrible

    21.7%
Not Available
  • Excellent

    20%
  • Very Good

    40%
  • Average

    0%
  • Poor

    0%
  • Terrible

    40%
User Sentiments

    Responsive Customer Support, Reliable Service, Easy to Use Portal, Extensive API Integrations

    Inconsistent Porting Experience, Limited Number Availability, Unclear Communication on Regulatory Changes, Occasional Support Delays

    Mobile App Accessibility, International Calling, Voicemail to Email Transcription, Extensive Feature Set

    Inconsistent Call Quality, Unreliable Customer Support, Complicated System Navigation, Limited Mobile App Functionality

    Not Available
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Review Summary

Overall, users praise Bandwidth for its reliable and high-quality voice and data services, commending its crystal-clear call quality, fast internet speeds, and minimal downtime. Customers also appreciate the user-friendly interface, ease of setup, and helpful customer support. However, some users have expressed concerns about occasional technical glitches and limited customization options. Additionally, a few customers have reported issues with billing accuracy and contract terms.

Users praise Vonage's user-friendly interface, ease of setup, and reliable call quality. The mobile app is particularly lauded for its convenience and feature-rich functionality. However, some users have reported occasional technical glitches and issues with customer service responsiveness. Additionally, a few users expressed concerns regarding pricing transparency and the lack of advanced features like video conferencing and call recording in the basic plan. Overall, Vonage is generally well-received for its user-friendly design and solid performance, but there is room for improvement in certain areas to enhance user satisfaction.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $20.0. Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Communication API Others

Emergency access Custom

Enterprise cloud Custom

Mobile Others

Premium Others

Advanced Others

Skyetel Custom

Professional Free

Team $20.00 $20.00 per user / month

Enterprise Custom

 
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Screenshots & Videos

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Vendor information

Company Details Located in: Raleigh, North Carolina Founded in: 1999 Located in: Holmdel, New Jersey Founded in: 2001 Located in: Boca Raton, FL - 33487 Founded in: 2016

Not available

Contact Details

+1 855-864-7776

https://www.bandwidth.com/

+1 844-324-0340

https://www.vonage.com/business/business-cloud/

(360) 986-5200

https://skyetel.com/

Not available

https://www.twilio.com/frontline

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